Lessons from telco transformations – Five case studies
Case studies of telcos adopting infraco, servco, or telecom techco models, how they achieved this, and what lessons can be learnt.
Tag: partnerships
FTTP: Key market, policy and structural trends
Fibre-to-the-premises is now mainstream, but varies widely across nations in market maturity, industry structure, telco versus altnet roles and government policy. We outline plausible end-state models for FTTP markets.
MWC 2023: You are now in a new industry
We found subtle but significant shifts at the GSMA’s Mobile World Congress 2023 that show how the market’s need is changing to ‘connecting technologies’ rather than ‘connectivity’. This has deep implications for the industry and telcos in particular.
How to identify and meet new customer needs
This report outlines best practice in identifying and scaling new business opportunities, in terms of how to organise, the necessary culture, where to start, who to involve, and how to exit.
AI is starting to pay: Time to scale adoption
AI, coupled with a data-centric approach and automation, looks like it is starting to pay back the operators who have led in this field. Where can industry leaders go next, and what are the key lessons for others on how to ‘jump the curve’?
Growing B2B2X: Taking telcos beyond connectivity and 5G
We review telcos’ current strategies to drive revenue streams beyond connectivity and enhance their role in the Coordination Age, and explore how they can better leverage 5G and other core capabilities to provide unique value in a B2B2X environment.
Reliance Jio: Learning from India’s problem solver
In a market written off by many as too competitive and complicated, Reliance Jio has risen extraordinarily quickly to be the leading operator in India, playing a major role in the delivery of Digital India. How did it do it, and what can others learn?
Telco edge computing: How to partner with hyperscalers
Both telcos and hyperscalers want to capture the value at the edge, but they need to work together to deliver of edge computing solutions and generate demand among customers. How can operators collaborate with hyperscalers while strengthening their role beyond connectivity?
Reliance Unlimit: How to build a successful IoT ecosystem
Reliance’s standalone IoT business Unlimit exhibits much of what it takes to be a successful ecosystem play, although it’s too early to signal it a full-grown success. How has it achieved this, what’s to come, and what should others learn?
Elisa: Telco leadership excellence – and how to do it
Elisa has developed a culture and an approach to business that has seen it grow capital value, deliver dividends, keep customers happy, and attract and develop talent. We outline how, and what other telcos can learn based on our in-depth research, including interviews with CEO Veli-Matti Mattila and the wider team.
Will a big bet on banking pay for Orange – and other telcos?
The launch of Orange Bank in November 2017 begs the question as to whether other telcos should also be pushing much deeper into financial services, as new regulation and the rise of smartphones disrupt traditional banking.
Can Netflix and Spotify make the leap to the top tier?
What the leading on-demand entertainment specialists – Netflix and Spotify – will need to do the mount a serious challenge to GAFA in the top tier of Internet platforms and how telcos can help them make the online world more competitive.
Telcos and GAFA: Dancing with the disruptors
Telcos and the major Internet platforms increasingly rely on each other. What kinds of agreements should operators enter into with Amazon, Apple, Facebook and Google and what should they avoid? And what are the strategic implications of supporting players who habitually use their powerful brands and software expertise to disrupt entire industries?
B2B growth: How can telcos win in ICT?
Although the B2B market could deliver significant revenue growth, most telcos’ enterprise businesses are not delivering their full potential. In this report we analyse the reasons why and outline how telcos can build a successful B2B strategy.