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AI

What can AI do for telcos and what can telcos do for AI?

What role should telcos play in the AI ecosystem?

AI is evolving at unprecedented speed, if telcos don’t respond now, they risk being left behind. But where should telcos play in the AI value chain? At a minimum, operators must become sophisticated consumers of AI, with clear governance, ethics, and integration frameworks. But telcos can go further: by enabling AI ecosystems through infrastructure, connectivity, and platforms; by providing secure, sovereign flavours of AI applications; or by offering supporting services such as managed security and data management.

At STL Partners we work across the AI value chain to identify where the real long-term growth opportunities lie. We help our clients capture them through business case development, business model and partnership design, GTM strategy and sales enablement. Check out the resource hub below for the latest thinking across research, articles, and webinars or book a call with us.

Resource Hub

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AI in customer operations: The opportunity for UK businesses Research

AI in customer operations: The opportunity for UK businesses

This report explores how UK organisations are approaching AI in communications and customer operations — the challenges they face, the

What the Mythos ban means for AI sovereignty Articles

What the Mythos ban means for AI sovereignty

On 12 June 2026, the US ordered Anthropic to disable Claude Fable 5 and Mythos 5 for any foreign national

NaaS for AI: Takeaways from Mplify Lisbon Research

NaaS for AI: Takeaways from Mplify Lisbon

How the NaaS world is preparing for agentic AI and its impact on internal operations, customer relationships, security and partnering

What is physical AI? Definitions, examples and implications for private networks Articles

What is physical AI? Definitions, examples and implications for private networks

The term physical AI refers to the transition of AI from the mostly digital sphere into more real-world scenarios and

From cloud AI to hybrid AI: The rise of model cascading Articles

From cloud AI to hybrid AI: The rise of model cascading

The next phase of enterprise AI is likely to be more distributed than the first. Rather than routing every workload

Telco generative AI adoption tracker Research

Telco generative AI adoption tracker

The Telco generative AI adoption tracker is a database of deployments of generative AI by telcos around the world. It

Agentic AI in telco networks: Solving the data challenge Webinars

Agentic AI in telco networks: Solving the data challenge

As telecom operators expand their use of AI across operations, many are now exploring agentic AI to orchestrate and automate

Sovereignty: Where can telcos play and win? Webinars

Sovereignty: Where can telcos play and win?

In this webinar, we will unpack what sovereignty means for telcos, what is driving demand across markets, and where operators

AI in telecoms networks: The state of play in 2026 Research

AI in telecoms networks: The state of play in 2026

In the run-up to FutureNet World London, we conducted a survey with telcos, vendors and analysts to assess the degree

How AI can accelerate IT and OT convergence to transform customer experience Articles

How AI can accelerate IT and OT convergence to transform customer experience

AI can play a central role in enabling convergence, acting as a unifying intelligence layer across IT and OT.

How telcos generate AI revenue Research

How telcos generate AI revenue

How telcos are building revenue from AI-centric solutions for consumers, enterprises and the public sector.

CASE STUDIES

Validating the business case for enterprise AI infrastructure and platform services​

STL supported a global telecoms and technology service provider to validate the value proposition for its AI-enabled WAN, and workload management

Assessing the $800M potential of driving higher levels of network autonomy​

STL helped a major NEP evaluate how service providers can achieve higher network autonomy, leveraging our unique financial model to

Evaluating how AI is transforming the future of enterprise connectivity​

STL Partners collaborated with a global technology leader to better understand how AI adoption is impacting enterprise networking.​

​​Showcasing AI’s impact on telecoms and unlocking new operator monetisation opportunities​ 

STL Partners conducted research on behalf of Cisco, aiming to understand how AI is reshaping the telecoms industry and identify

The state of telco AI and what operators should do next​

STL supported a global OSV to engage telcos globally on the topic of AI, discussing key priorities, challenges, and lessons

Mapping the Gen AI skill development roadmap for a hyperscaler​

STL collaborated with a leading hyperscaler to design a strategic framework for prioritising Gen AI skill development, based on organisational

Dell Technologies: quantifying ROI for advanced analytics

STL Partners helped Dell Technologies to qualify and quantify the impact of their advanced analytics solution on telco operations through

Identifying and evaluating viable NFV partnerships

STL Partners was tasked to identify and evaluate potential “big-bet” partnership opportunities to help the client scale and accelerate traction

Grace Donnelly

Principal Consultant and AI Lead

grace.donnelly@stlpartners.com LinkedIn