Research

Defining the future telco — and what it means for operators and their partners

to churn or not to churn

Telco economics: The price of loyalty

Achieving greater customer loyalty is important for telecoms operators, but often difficult to realise. We look at operators that have proved successful in achieving low levels of customer churn including O2, Telstra and TELUS, and identify practices that have played a key part in their success.

AI sample report

Survey: Where can AI create value for telcos?

STL Partners are undertaking research with telecoms operators worldwide to understand the value opportunity for AI across their businesses. Let us know how your organisation is approaching AI and where you think the real value lies. In return, we’ll show you how you compare with others in the industry.

NFV Tracker

Webinar: Keeping NFV on track

Many telecoms operators see network function virtualisation (NFV) as a core driver of their transformation into more agile and flexible organisations. However, there is less consensus across the industry on the best way to structure virtualisation programmes to achieve this goal.

AI sample report

How AI can generate value for telecoms operators

Telcos have a business imperative to reduce costs and improve customer experience in order to survive, and they believe AI will be instrumental in achieving this. This is a sample report from the presentations at our Singapore Senior Executive Strategy Seminar, looking at how telcos are prioritising AI investments and including two case studies from Telenor and Vodafone.

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