Research

Defining the future telco — and what it means for operators and their partners

NFV Deployment Tracker: Asia takes the lead

This update to our ‘NFV Deployment Tracker’ series focuses on Asia-Pacific, alongside European and North American data to March 2018. Telcos in developed Asian markets have made a great start, and the region has outstripped Europe and North America in live SDN / NFV deployments – but can NFV scale to Asia as a whole?

MWC 2018

MWC 2018: Desperately seeking a business case

IoT, 5G, edge computing and AI showed they were maturing as technologies at MWC 2018, but it’s harder to see yet how the first three make much money for telcos. AI has a different problem: the field is developing so fast that best practice is changing all the time. In this report we outline what we found, and a pragmatic approach for telcos to successfully harness these technologies and create value beyond connectivity.

Indoor wireless: A new frontier for IoT and 5G

Indoor wireless coverage is essential to many IoT and 5G use-cases, but it’s also horribly difficult to achieve. With new entrants and changing user demands the power dynamics are shifting, and operators need to make strategic decisions now to avoid losing their stake in this market.

to churn or not to churn

Telco economics: The price of loyalty

Achieving greater customer loyalty is important for telecoms operators, but often difficult to realise. We look at operators that have proved successful in achieving low levels of customer churn including O2, Telstra and TELUS, and identify practices that have played a key part in their success.

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