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A global database of innovative telco consumer services beyond connectivity
About the Consumer innovation tracker
It is essential for telcos to diversify their consumer offerings and generate new revenue streams beyond core connectivity. The ‘Consumer innovation tracker’ provides inspiration, direction and insights for telcos and their partners looking for growth from new consumer services.
The monthly tracker offers a collection of consumer services beyond connectivity launched by telcos worldwide. It includes STL Partners’ expert judgement on which services are innovative and identifies opportunities for operators.
For the summary deck, click on ‘Download’ under ‘Download the full report’.
For the full Excel database, download ‘Additional files’.
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The tracker offers insights into each innovative product or service, covering essential aspects such as launch details, service areas, technology features, market reach, pricing models, partnerships and user engagement. It is regularly updated to reflect the latest developments. Each new edition of the deck includes spotlights on different services, operators or areas.
In April 2026, we added four innovative services to the tracker, taking the total to 179. The tracker now features 54 telcos from across the world.
April 2026: Spotlight on three innovative consumer services
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- Connect and protect: Telcos’ avenues of growth in consumer cybersecurity
