We look at nine telcos’ approaches to the healthcare market to identify keys areas of opportunity and lessons on what it takes to succeed.
This report is a follow-up from our first report Telcos in health – Part 1: Where is the opportunity? which looked at overarching trends in digital health and how telcos, global internet players, and health focused software and hardware vendors are positioning themselves to address the needs of resource-strained healthcare providers.
Telcos should invest in health if…
- They want to build new revenue further up the IT value chain
- They are prepared to make a long term commitment
- They can clearly identify a barrier to healthcare access and/or delivery in their market
…Then healthcare is a good adjacent opportunity with strong long term potential that ties closely with core telco assets beyond connectivity:
- Relationships with local regulators
- Capabilities in data exchange, transactions processing, authentication, etc.
Telcos can help healthcare systems address escalating resourcing and service delivery challenges
Telcos can help overcome the key barriers to more efficient, patient-friendly healthcare:
- Permissions and security for sharing data between providers and patients
- Surfacing actionable insights from patient data (e.g. using AI) while protecting their privacy