Over the next 10 years, advances in automation, analytics and AI (A3) are going to drastically change the way telcos manage their core businesses, how their businesses are organised, and the demands of their customers. We outline the core capabilities A3 capabilities telcos will need to remain competitive in their core business and to be effective ecosystem players over the next five to ten years.
Singtel’s data analytics business, DataSpark, has achieved some impressive results, but scaling is hard. Its path highlights lessons on dealing with the challenges facing all telcos building new businesses, e.g. how to govern and manage relationships with the broader organisation, measuring success, and finding the right skills and partners.
AI, coupled with a data-centric approach and automation, looks like it is starting to pay back the operators who have led in this field. Where can industry leaders go next, and what are the key lessons for others on how to ‘jump the curve’?
What can others learn from SK Telecom’s advanced efforts to grow in the face of declining core telecoms revenues? 5G is a part of the story, but not all of it.
Fixed Wireless Access (FWA) is becoming a mainstream proposition across urban, rural and developing environments. 5G is an important enabler but not the only one. Unusually, FWA will benefit almost all market players – fixed and mobile operators, vendors, investors and regulators. This report contains our 5-year forecast and recommendations for all players.
We review telcos’ current strategies to drive revenue streams beyond connectivity and enhance their role in the Coordination Age, and explore how they can better leverage 5G and other core capabilities to provide unique value in a B2B2X environment.
Source: STL Partners, based on a survey of 202 respondents (including operators, vendors and telco experts) between 21st April and 8th May 2020 STL Partners’ research into the impact of COVID-19 on telco enterprise expectations indicates that respondents are optimistic regarding enterprise services. Their view as to how specific enterprise verticals will fare is more divergent. Most respondents agree that …
Assuring networks, services and devices in the world of 5G, edge and IoT demands new capabilities in automation, AI and analytics (A3) at the edge of networks. This report sets out a roadmap for telco decision making around assurance tool creation, deployment and possible monetisation.
Reliance’s standalone IoT business Unlimit exhibits much of what it takes to be a successful ecosystem play, although it’s too early to signal it a full-grown success. How has it achieved this, what’s to come, and what should others learn?
It has been six years since telcos began introducing data and analytics products into their portfolio of enterprise services. This report assesses the potential value of data monetisation across 13 verticals, and by type of data analytics product.
There are different roles telecoms operators can play in relation to a blockchain system and, across all these roles, a telecoms operator can provide new or better services to customers. Even without actively participating in the blockchain system, an operator could offer new services as a result of more efficient processes, greater agility, ability to enter new markets, etc. These …
Telcos (and others) have had mixed results from their experience of ecosystems. We look at AT&T Community, DTAG’s Qivicon, GSMA Mobile Connect, TIP and Android to analyse success factors and approaches to maximise the potential of future ecosystem initiatives.
Deutsche Telekom first launched its smart home proposition based on the Qivicon platform in 2013. Without insight as to the apps that would drive customer adoption, it sought to give customers maximum choice of smart home devices and to remove barriers to take-up. Initial adoption was slow. In 2017, Deutsche Telekom integrated its Magenta SmartHome control functionality into Speedport Smart …
Telcos are well placed to enable the healthcare sector to meet the rising demand for secure and reliable in-home monitoring and treatment for the elderly and infirm.
What measures are telcos taking now to help their customers, and how should they start to re-think and re-plan future strategies in the course and aftermath of the Coronavirus pandemic? We look at impacts across the business and outline four longer-term scenarios for the industry.
A successful smart city strategy is crucial in enabling cities to manage rising populations and compete for investment and talent at a national and global level. The challenge is getting the complex ecosystem of players and partners to work well. How can telcos position themselves as strategic partners in this transition, and help enable successful collaborative innovation?