Revisiting the connected home
With recent advances in AI, smart homes may actually become smart, generating considerable value for homeowners, telcos and a broader ecosystem of device and solution providers.
Tag Archives: consumer
Where does consumer innovation thrive?
Telcos continue to innovate in consumer services beyond connectivity. Recent trends point to a strong focus on AI-based services where telcos can add significant new value and address a real-life need in a new way.
Travel eSIMs and telcos – Friends and foes
Growing demand for travel eSIMs is opening up new opportunities and intensifying competition. Telcos must choose how to participate in the expanding market: launch travel eSIM propositions or rethink roaming to provide a more personalised customer experience, convenience and value to travellers
Connect and protect: Telcos’ avenues of growth in consumer cybersecurity
Consumers need protection from fast-evolving cyber threats. Telcos are in a position to deliver credible solutions to this attractive market, building both increased consumer loyalty and new revenue streams.
The future of (really) useful smartphone personal assistants
Who is most likely to win the battle for contextually aware personal assistants on smartphones – and is there an opportunity for telcos?
Consumer manifesto: How telcos can grow their consumer business
Based on its deep industry knowledge, STL Partners is sharing its vision on how telcos can reverse the trend of stagnating consumer revenues by focusing on innovation, new ventures and excellent customer experience.
Creating consumer value with smart Wi-Fi
Wi-Fi is central to the value proposition of home connectivity, but can hamper good broadband experience. Smart Wi-Fi services can address consumer pain points, and build new value by enabling a suite of advanced services and establishing a stronger telco presence in the connected home.
Is the consumer edge opportunity overlooked?
Consumer use cases offer a variety of opportunities for telcos and other stakeholders in the area of distributed edge. This report explores seven such use cases and the implications for telcos.
Telstra’s journey in commercialising 5G
This is part 3 of a 3-part series taking an in-depth look at how 5G pioneers have evolved their approaches to commercialisation since launch, navigating a maze of factors such as handset availability, technology immaturity and more. What should others take from their experience to date?
Verizon’s journey in commercialising 5G
This is part 2 of a 3-part series taking an in-depth look at how 5G pioneers have evolved their approaches to commercialisation since launch, navigating a maze of factors such as handset availability, technology immaturity and more. What should others take from their experience to date?
Apple Glass: An iPhone moment for 5G?
The delivery of ‘mixed reality’ experiences through various forms of AR / VR ‘glasses’ is improving, and Apple may be planning to enter the fray alongside other heavyweight players such as Amazon and Google. We review the realistic timescales, and the opportunities for telcos.
The changing consumer landscape: Telco strategies for success
Driven in part by the COVID-19 pandemic, demand for both core broadband and value-added services is growing. This presents new challenges and opportunities for operators seeking growth “in the home”. However, traditional growth strategies, such as the triple play proposition, have reached maturity – telcos must therefore find new ways to drive sustained growth and stay relevant in the space.
Cloud gaming: What is the telco play?
This report explores how the cloud gaming market is likely to evolve and what this means for telcos. Beyond providing better connectivity through 5G and edge computing, there are several ways in which telcos can add value to the cloud gaming ecosystem.
AI on the Smartphone: What telcos should do
Artificial intelligence (AI) is more powerful and affordable than ever, and the leading consumer-facing AI platforms – Google, Apple, Facebook and Amazon – are in an arms race to bring the technology to smartphones. AI will radically change the way people use smartphones, but what are the implications for data traffic and consumer expectations, and what role should telcos play in this evolution?
Digital Health: How Can Telcos Compete with Google, Apple and Microsoft?
Digital solutions supporting consumer health and wellness are proliferating, driven by the take-up of wearables and a growing supply of data from consumers, advertisers, insurers and healthcare providers. In this report we explore the ecosystem, and discuss the key players and opportunities, the likeliest areas for disruption, and the potential opportunities for telcos, as well as presenting case studies of the digital health strategies of Google, Apple and Microsoft.
Can Telcos Unlock the Value of their Consumer Data?
Telcos have a significant market opportunity to act as custodians of ‘digital personas’, giving consumers the power to exploit their own data. This is an extract from a special 100 page report containing expert contributions and detailed analysis on privacy issues, legal and regulatory frameworks, technological solutions, adjacent competition, and including ‘best and next practice’ and scenario analysis, from the 1st Telco 2.0 International Summit on Consumer Data and Privacy. (Special Report, April 2010, Executive Briefing Service)