Research

Defining the future telco — and what it means for operators and their partners


Faster than Facebook: how to speed up digital transformation and disruptive innovation

Faster than Facebook: how to speed up digital transformation and disruptive innovation

Digital transformation is now impacting every industry, and one of the hardest organisational challenges is developing small-scale innovations fast and managing them in large and mature organisations. Here are our recommendations and key findings from the OnFuture EMEA 2014 cross-industry brainstorm, including a summary of Facebook’s internal recipe for speedy success. (June 2014, Executive Briefing Service, Transformation Stream.)

Existing Business remains the biggest obstacle to innovation

Executive Briefing Service — June 2014
Next Generation Mobile Marketing & Commerce: OnFuture EMEA Executive Brainstorm 2014, Day Two (Thursday 12 June)

Next Generation Mobile Marketing & Commerce: OnFuture EMEA Executive Brainstorm 2014, Day Two (Thursday 12 June)

Next Generation Mobile Marketing & Commerce. Presentations and Voting Slides from the Next Generation Mobile Marketing & Commerce stream of the OnFuture EMEA Executive Brainstorm, 12th June 2014, in London. (Executive Briefing Service, Dealing with Disruption Stream.)
Next Generation Mobile Marketing & Commerce: OnFuture EMEA London June 2014

Executive Briefing Service, Consumer, Enterprise Platforms, Network Innovation — June 2014
Triple-Play in the USA: Infrastructure Pays Off

Triple-Play in the USA: Infrastructure Pays Off

Verizon and Comcast have invested in high bandwidth fibre and cable networks, whereas AT&T has until recently focused on U-Verse, an IPTV play. Which strategy is winning out and why? The answer is surprising and may transform the US and other markets, and there are parallels with Apple and Samsung’s ‘deep value’ strategies of investing in assets that are hard to replicate.

Executive Briefing Service, Network Innovation — May 2014
Telco 1.0: Death Slide Starts in Europe

Telco 1.0: Death Slide Starts in Europe

The latest results for Telefonica are grim, showing a 12% y-o-y revenue decline, following Orange and Deutsche Telekom’s 4% drops. This signals unequivocally that transformation is now a necessity not a luxury for European operators – and the rest of the world is not far behind. Longer term recovery is possible but not a certainty – what are the key steps? (May 2014, Foundation 2.0, Executive Briefing Service, Telco 2.0 Transformation Stream.)
Enterprise Mobility Framework December 2013

Executive Briefing Service — May 2014
Telefonica leads Vodafone in more attractive markets

Telefonica leads Vodafone in more attractive markets

In this new report based on Telco 2.0 Transformation Index analysis we compare Vodafone’s competitive positioning with another European-centric multi-national, Telefonica. The results are surprising and instructive, showing that Vodafone faces substantial challenges if it is to grow in the foreseeable future.

Executive Briefing Service — April 2014
Cisco, Microsoft, Google, AT&T, Telefonica, et al: the disruptive battle for value in communications

Cisco, Microsoft, Google, AT&T, Telefonica, et al: the disruptive battle for value in communications

Disruption is taking place across the voice and messaging space – not just with telcos. Established vendors and de facto technology standards are also being challenged. For example, Cisco, the market leader in enterprise telephony, finds itself being disrupted in key markets by other vendors offering more horizontally integrated solutions. This report provides an overview and insight into a number of vendors and technologies in the voice and messaging markets, including telco platforms and services, and LTE, RCSe, and WebRTC. Three telco case studies (Vodafone, Telefonica and AT&T) are also provided, examining their activities, products and results.

Executive Briefing Service, Consumer — February 2014
Self-Disruption: How Sprint Blew It

Self-Disruption: How Sprint Blew It

How Sprint’s necessary shutdown of Nextel turned into a commercial disaster, losing valuable customers, reputation, and market share. Our analysis shows that amdist the drama of the Softbank deal and the complexity of a major network upgrade, SMB customer needs were neglected, and its competitors (VZW, AT&T and T-Mobile) stepped smartly in.

Executive Briefing Service — February 2014
Mobile Marketing and Commerce: the technology battle between NFC, BLE, SIM, & Cloud

Mobile Marketing and Commerce: the technology battle between NFC, BLE, SIM, & Cloud

This report will help digital commerce players assess some tough technology and strategy choices in the on-going mobile marketing and commerce battle. E.g. Will bricks and mortar merchants embrace NFC or Bluetooth Low Energy (BLE) or cloud-based solutions? If NFC does take off, will SIM cards or trusted execution environments be used to secure services? Should digital commerce brokers use SMS, in-app notifications or IP-based messaging services to interact with consumers? What are the big players backing, and what will be the key indicators that a specific technology is likely to win?

Executive Briefing Service, Consumer — February 2014
Telco 2.0: The $50bn Enterprise Mobility Opportunity: four steps for telcos to take today

Telco 2.0: The $50bn Enterprise Mobility Opportunity: four steps for telcos to take today

Enterprises are turning to mobility to transform their operations, creating a c.$50bn ‘Enterprise Mobility’ opportunity globally. There are four levels of engagement that telcos can adopt to start to capture a share of this market, and upgrade and repurpose their internal capabilities to deliver repeatable, high volume, customer-facing growth initiatives. They need tools, technologies and partnerships to provide the deep industry knowledge and mobile workforce expertise. This will allow them to take a defined proposition to market and evolve from being “just another channel” to originators and owners of intellectual property. (December 2013, Foundation 2.0, Executive Briefing Service, Cloud and Enterprise ICT Stream).

Enterprise Mobility Framework December 2013

Executive Briefing Service — December 2013

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