Artificial intelligence (AI) is more powerful and affordable than ever, and the leading consumer-facing AI platforms – Google, Apple, Facebook and Amazon – are in an arms race to bring the technology to smartphones. AI will radically change the way people use smartphones, but what are the implications for data traffic and consumer expectations, and what role should telcos play in this evolution?
The big prize in enterprise managed services today is supporting industries’ digital transformation. With the growing ‘softwarisation’ of networking, this creates more impetus for vendors to compete with telcos as part of a shifting ecosystem. But does vendor software risk cannibalising the telco network?
As several operators in Europe downsize their Telco 2.0 Digital Services activity, some are seeking to reframe the Piper strategy as a premium-priced differentiation play based on network quality. This report argues this is deluded and dangerous – a Piper strategy is viable but only by developing cost-leadership in a commodity market.
Customer Experience 2.0. Presentations on measuring and improving customer experience from Mohd Khairil Kevin, Partner & SEA Telco Lead, Bain & Company and understanding how companies use customer data today and the role of Telcos by Phil Laidler, Director, STL Partners / Telco 2.0 at the New Digital Economics & CSG APAC Executive Forum in November/December 2011.
Customer Experience 2.0: STL Partners
What are the possible impacts on telecoms of further economic troubles in the Eurozone? Will it be recessionary business as usual or something much nastier? And how will it impact ‘Telco 2.0’ Strategies? (December 2011, Executive Briefing Service)
EMEA Messaging Decline reasons Nov 2011
Telco 2.0: New Roles, Relevance and Revenues. Presentation by Simon Torrance, CEO, STL Partners/Telco 2.0 Initiative, summarising the impact of Internet Players, new growth opportunity areas, and best use of current assets. Presented at the EMEA Executive Brainstorm, November 2011.
Telco 2.0 Nov 2011 New Roles, Relevance and Revenues
Telco 2.0: Understanding Telco 2.0 opportunities and how to realise them. Presentation by Chris Barraclough, STL Partners/Telco 2.0 Initiative at the EMEA Executive Brainstorm (November 2011, Executive Briefing Service, Transformation Stream.)
Telco 2.0 Nov 2011 Understanding Telco 2.0 opportunities and how to realise them
Telco 2.0: Innovators Showcase: The Value of Smart Networks and Services to Mobile Operators Presentation by Pankaj Shroff, Director of Strategy, Tellabs Office of CTO, at the EMEA Executive Brainstorm in November 2011.
Telco 2.0: Innovators Showcase: The Value of Smart Networks and Services to Mobile Operators