Tag: Telco

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Edge computing: Five viable telco business models

With Multi-Access Edge Computing (MEC), telcos can move workloads and applications closer to customers, potentially enhancing experiences and enabling a plethora of new use cases. But with competition looming from other players, telcos need to start commercialising MEC. We have identified and modelled five viable telco business models.

telco digital customer engagement

Priorities for telco digital customer engagement

Since the widespread adoption of smartphones and social media, methods for engaging customers and customers’ expectations from the brands they interact with have changed considerably. Customers now expect more real-time interactions. Consequently, many telcos are putting customer experience at the heart of their digital transformation initiatives.

Network Slicing

Is there demand for network slicing?

At MWC this year we noticed a creeping upsurge in chatter about ‘network slicing’, as some pioneering operators held demonstrations at their stands. We investigate the fundamental question that remains unanswered – is there demand for network slicing?

telco snapchat

Why can’t telcos do a Snapchat?

Why can’t telcos do a Snapchat? The answer to this question is they did: it was called the Multimedia Messaging Service (MMS) – remember that? So why has Snapchat succeeded where MMS failed? The success and failure factors become more obvious when you look at the differences between the two services.

M&A Database cover

Digital M&A and Investment Strategies

M&A and majority investment are key tools in building digital businesses. But are telcos actively investing? We look in detail at SingTel, Telstra and Verizon, which have committed significantly to digital investment to extend their businesses. We also discuss why most European operators lag their Asia-Pac and North American peers. Our analysis is based on the newly-developed STL Partners Digital Investment Database, which tracks investments by 22 leading service providers.

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