Tag: Telco

Network convergence: How to deliver a seamless experience

How can multiple access technologies (4G, 5G, Wi-Fi, fixed line) be used together to deliver a resilient, optimised and consistent experience of network quality and coverage? An introduction to the landscape, opportunities and challenges in providing a single user experience across multiple networks.

5G Bridging the gap from hype to reality

5G: Bridging hype, reality and future promises

What should telcos do to bridge the gaps between current hype, actual performance, and future promises on 5G? We argue that a data-driven and forensic approach to roll-out and marketing will be the key, particularly in the uncertain economic environment driven by the COVID-19 pandemic, and review the timelines for future applications.

Image of network

Edge computing: Five viable telco business models

With Multi-Access Edge Computing (MEC), telcos can move workloads and applications closer to customers, potentially enhancing experiences and enabling a plethora of new use cases. But with competition looming from other players, telcos need to start commercialising MEC. We have identified and modelled five viable telco business models.

telco digital customer engagement

Priorities for telco digital customer engagement

Since the widespread adoption of smartphones and social media, methods for engaging customers and customers’ expectations from the brands they interact with have changed considerably. Customers now expect more real-time interactions. Consequently, many telcos are putting customer experience at the heart of their digital transformation initiatives.

Network Slicing

Is there demand for network slicing?

At MWC this year we noticed a creeping upsurge in chatter about ‘network slicing’, as some pioneering operators held demonstrations at their stands. We investigate the fundamental question that remains unanswered – is there demand for network slicing?

telco snapchat

Why can’t telcos do a Snapchat?

Why can’t telcos do a Snapchat? The answer to this question is they did: it was called the Multimedia Messaging Service (MMS) – remember that? So why has Snapchat succeeded where MMS failed? The success and failure factors become more obvious when you look at the differences between the two services.

Telefónica Cornerstone UK Deal

O2 UK: How much more will Telefónica spend on a market it wants out of?

Telefónica’s O2 UK is in the process of renegotiating its mobile network-sharing deal with Vodafone. The project, known as Cornerstone, has been in place since 2012, building on prior sharing deals, and has allowed both players to grow their 3G and 4G coverage at a reduced cost. However Telefónica wants to exit the UK market, but has failed to both sell and float O2 UK. Is Cornerstone under threat?

NTT DoCoMo's digital success

Can NTT DoCoMo’s digital success be replicated outside Japan?

Here at STL we spend a lot of time thinking about how telcos can make up for the dramatic drop in voice revenues, in fact, we have been writing about this phenomenon and the need for business model change since 2006.  At the end of 2016 we published a report – Which operator growth strategies will remain viable in 2017 …

M&A Database cover

Digital M&A and Investment Strategies

M&A and majority investment are key tools in building digital businesses. But are telcos actively investing? We look in detail at SingTel, Telstra and Verizon, which have committed significantly to digital investment to extend their businesses. We also discuss why most European operators lag their Asia-Pac and North American peers. Our analysis is based on the newly-developed STL Partners Digital Investment Database, which tracks investments by 22 leading service providers.

Strategic Overview: Time for a New Telco 2.0 Vision

We believe that the global telecoms market is approaching a critical moment of change, as strategic drivers and enablers are combining to open the door to a fundamental shift in the industry. We show how and why with highlights of our recent research, and set the scene for a new vision for Telco 2.0 – what telcos should be in the future, and how to get there.

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