Agentic AI is beginning to penetrate telco operations, but only in domains such as billing and field maintenance, which do not require real-time data or network operations. What will it take to enable secure and reliable use of agentic AI in more critical network operations?
As AI and national sovereignty increasingly intersect, telecoms operators face both opportunity and risk. This report sets out a practical framework to help telcos determine whether, where and how to play in sovereign AI.
In the first report in this series we identified the most promising opportunities for telcos to serve enterprise AI needs. This follow-up research focuses on the practical steps telcos must take to execute, differentiate and deliver impact for enterprises adopting AI.
This report explores how North American telcos are seeking to capture the cybersecurity opportunity in the small and medium-sized business segment.
This report examines the key opportunities for telecom operators to monetise enterprise AI and secure long-term relevance within the emerging AI ecosystem.
Our SMB cybersecurity survey in December 2024 highlighted the potential for telcos to address this segment. This report explores the approaches of those seeking to capture the opportunity in the small and medium-sized business segment in Europe.
The Corporate Sustainability Reporting Directive (CSRD) rollout is set to reshape the sustainability landscape for EU businesses. We explore the main challenges and opportunities it presents for telcos.
Appropriately beginning in a cinema room at Pathé Palace in Paris, Orange Insights 2025 set the stage for blockbuster discussions, led by the enterprise arm of an operator emblematic of an industry in the midst of profound change. In this report, we present four key themes from the event.
We recently surveyed 104 SMBs in Saudi Arabia to understand this market and help cybersecurity solution providers address the Saudi opportunity. It follows a survey in seven other markets (Australia, Canada, France, Germany, Spain, the UK and the US) executed in late 2024.
A strategic overview of our small and medium business survey results intended to deliver guidance for solution providers seeking to capitalise on the growing SMB cybersecurity trend.
We surveyed seven advanced markets to deliver practical guidance for solution providers seeking to capitalise on the growing SMB cybersecurity trend.
Platform business models can revitalise stagnant enterprise revenues in the telecom industry. Being successful requires investing in the commercial aspects of a platform and the technical service architecture, as well as adopting a mindset that starts with the customer.
This is part 3 of a 3-part series taking an in-depth look at how 5G pioneers have evolved their approaches to commercialisation since launch, navigating a maze of factors such as handset availability, technology immaturity and more. What should others take from their experience to date?
This is part 2 of a 3-part series taking an in-depth look at how 5G pioneers have evolved their approaches to commercialisation since launch, navigating a maze of factors such as handset availability, technology immaturity and more. What should others take from their experience to date?
We’ve identified seven questions that are fundamental to telcos’ forward success, and compiled some of our recent research that helps address them.
A primary benefit envisaged of 5G networks is that latency (i.e. delay times for users) will be massively reduced. This would deliver major benefits for many applications providing that the software for those cloud-based applications is located near enough to the users at the edge of the network. This is likely to drive a massive change in the architecture of the cloud and the network industries. This report outlines likely scenarios and identifies some early moves that are starting to play out now.
How will getting into the MVNO business help Google shore up its business model? We examine Google’s objectives, how it could price the service, and the implications for telcos and other players.