Defining the future telco — and what it means for operators and their partners
Customer Experience: Delivering the Product Experience. Tribold VP Ernest Margitta presents a case study of how to defeat “product and service management chaos” at Sky TV. Presentation from EMEA Brainstorm, November 2011 The product defines the experience
Customer Experience: Orange Devices Experience. Yves Maitre, SVP Mobile Multimedia & Devices, on evolving from the walled garden to the app store to the “digital coach”. Presentation from EMEA Brainstorm, November 2011.
Orange devices, 1995-2011
Telco 2.0: Innovators Showcase: BlueVia Update. Presentation by James Parton, Head of BlueVia Marketing, Telefonica, at the EMEA Executive Brainstorm in November 2011.
Telco 2.0: Innovators Showcase: RCS-e as Telco’s own OTT Platform Mobile CRM Case Study
Customer Experience 2.0: Learning from Amazon?, Presentation by Phil Laidler, Director, Consulting, STL Partners. Can we learn from Amazon, or are we facing the fall of the Telco Empire at the hands of the OTT Invaders? Presented at EMEA Brainstorm, November 2011. Fall of the Telco Empire?
Customer Experience 2.0: Hosted Unicomms for Business, Presentation by Fabio Gori, Head, SP Marketing, EMEA, Cisco Systems. Sizing the opportunity of business communications in the cloud. Presented at EMEA Brainstorm, November 2011. (November 2011, Executive Briefing Service, Cloud & Enterprise ICT Stream) Understanding SMBs and enterprises’ needs
Customer Experience 2.0: NFC, the next mobile revolution?, Presentation by Daniel Gurrola, VP Consumer Mobile Strategy, Orange. NFC should be a platform for a new generation of applications and services that will transform the industry. Presented at EMEA Brainstorm, November 2011.
Fall of the Telco Empire?
In Digital Money 2.0. Presentation by Charmaine Oak, Senior Associate Analyst, Digital Money, STL Partners, covering market definitions and an analytical framework for digital money business models. Presented at EMEA Brainstorm, November 2011.
Digital Money 2.0 small STL Partners Nov 2011
In Digital Money 2.0. Presentation by Stefan Reinhardt, SVP Mechant Services, ClickandBuy (a Deutsche Telekom company), covering a background to the company, state of the market in Germany, and its future vision for the market. Presented at EMEA Brainstorm, November 2011.
OS Wars small STL Partners Nov 2011
Digital Money 2.0: Innovators Showcase: Mastercard Mobile. Presentation by Janos Koka, CEO, Cellum Global, at the EMEA Executive Brainstorm in November 2011.
Digital Money 2.0: Innovators Showcase: Mastercard Mobile Presentation
In Amazon, Apple, Facebook, Google, Skype – the Great Game. Presentation by Horace Dediu, Senior Analyst, STL Partners, covering OS market shares, dynamics, and catalysts of change. Presented at EMEA Brainstorm, November 2011.
OS Wars small STL Partners Nov 2011
In Amazon, Apple, Facebook, Google, Skype – the Great Game. Presentation by Keith McMahon, Senior Analyst, STL Partners, covering key patent wars between the leading technology players and telcos. Presented at EMEA Brainstorm, November 2011.
Cloud EMEA Nov 2011 BT Financial Sector
In Amazon, Apple, Facebook, Google, Skype – the Great Game. Presentation by Chris Barraclough, Chief Strategist and MD STL Partners, covering some of the key insights from the Telco 2.0 Strategy Report Dealing with the ‘Disruptors’: Google, Apple, Facebook, Microsoft/Skype and Amazon. Presented at EMEA Brainstorm, November 2011.
Cloud EMEA Nov 2011 BT Financial Sector
M2M 2.0: Previous Findings & Session 1. Presentation by Robin Duke-Woolley, CEO, Beecham Research, at the EMEA Executive Brainstorm in November 2011.
M2M 2.0: Previous Findings & Session 1 Presentation
M2M 2.0: Service Enablers – New Business Models Needed, Presentation by Sven Krey, Head of Sales Development, M2M Competence Centre, Deutsche Telekom. Business model challenges facing operators in M2M and how DTAG is facing them. Presented at EMEA Brainstorm, November 2011.
M2M connections explode, prices plunge
M2M 2.0: Strategies and Business Models, Presentation by Helene Hartlief, M2M Marketing Manager, KPN. Describes KPN’s approach to monetising their investments in M2M. Presented at EMEA Brainstorm, November 2011.
Cloud EMEA Nov 2011 Colt integrated experience
M2M 2.0: M2M Innovation Case Studies, Implications for BSS. Presentation by David Heaps, CSG International, at the EMEA Executive Brainstorm in November 2011.
M2M 2.0: M2M Innovation Case Studies, Implications for BSS Presentation
M2M 2.0: Out-Smarted? Presentation by Paul Green, Arkessa, at the EMEA Executive Brainstorm in November 2011.
M2M 2.0: Out-Smarted? Presentation
Our research focuses on how telcos and their partners can embrace industry disruption.
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