Commerce and connectivity: A match made in heaven?
Will many other digital commerce and content companies follow Reliance and Rakuten into the consumer connectivity market?
Research
Defining the future telco — and what it means for operators and their partners
Telco A3: Skilling up for the long term
Over the next 10 years, advances in automation, analytics and AI (A3) are going to drastically change the way telcos manage their core businesses, how their businesses are organised, and the demands of their customers. We outline the core capabilities A3 capabilities telcos will need to remain competitive in their core business and to be effective ecosystem players over the next five to ten years.
The state of the art on work from home propositions
Telcos were quick to respond to changing customer needs as the COVID pandemic forced all kinds of businesses to shift to remote working almost overnight. Now we outline a six-point plan for telcos to evolve their initial WFH propositions into best-in-class services that address a range of security, reliability and performance needs.
Microsoft, Affirmed and Metaswitch: What does it mean for telecoms?
Our in-depth analysis of Microsoft’s play in the telecoms market, why it acquired Affirmed Networks and Metaswitch, and what telcos should do about it.
DataSpark: Lessons on building a new telco (data) business
Singtel’s data analytics business, DataSpark, has achieved some impressive results, but scaling is hard. Its path highlights lessons on dealing with the challenges facing all telcos building new businesses, e.g. how to govern and manage relationships with the broader organisation, measuring success, and finding the right skills and partners.
Growing B2B revenues from edge: Five new telco services
Edge computing offers an opportunity for operators to grow their B2B businesses. This report outlines five types of B2B edge services that telcos can offer, and the key considerations to ensure success.
AI is starting to pay: Time to scale adoption
AI, coupled with a data-centric approach and automation, looks like it is starting to pay back the operators who have led in this field. Where can industry leaders go next, and what are the key lessons for others on how to ‘jump the curve’?
Consumer strategy: What should telcos do?
Our detailed analysis of the consumer markets in the UK and Brazil shows some common trends and highlights important differences. Beyond the triple play, innovation is sparse, particularly in the UK. So what can telcos do to grow?
SK Telecom: Lessons in 5G, AI, and adjacent market growth
What can others learn from SK Telecom’s advanced efforts to grow in the face of declining core telecoms revenues? 5G is a part of the story, but not all of it.
Fixed wireless access growth: To 20% homes by 2025
Fixed Wireless Access (FWA) is becoming a mainstream proposition across urban, rural and developing environments. 5G is an important enabler but not the only one. Unusually, FWA will benefit almost all market players – fixed and mobile operators, vendors, investors and regulators. This report contains our 5-year forecast and recommendations for all players.
Growing B2B2X: Taking telcos beyond connectivity and 5G
We review telcos’ current strategies to drive revenue streams beyond connectivity and enhance their role in the Coordination Age, and explore how they can better leverage 5G and other core capabilities to provide unique value in a B2B2X environment.
Reliance Jio: Learning from India’s problem solver
In a market written off by many as too competitive and complicated, Reliance Jio has risen extraordinarily quickly to be the leading operator in India, playing a major role in the delivery of Digital India. How did it do it, and what can others learn?
How 5G can cut 1.7 billion tonnes of CO2 emissions by 2030
Based on extensive industry interviews and detailed modelling, 5G-enabled use cases can reduce carbon emissions in the energy industry by almost 1% by 2030. How – and what – should telcos, the energy sector and governments do to achieve this?
Telco Cloud Europe update: Open RAN approaching tipping point
Telco cloud continues to be deployed worldwide. A wave of recent deployments has been driven by 5G launches, and multiple factors may soon drive large-scale open RAN deployments
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