Tag: opex

Elisa Automate

Elisa Automate: Growing value with sisu

Finnish telco, Elisa, repeatedly achieves surprising wins with innovative new propositions. For example, it now sells Elisa Automate, its fully automated Network Operations Centre (NOC), to other telcos. Most telcos buy their NOCs from vendors. How does this relatively small telco punch so much above its weight? At the heart of the answer is a Finnish word which cannot directly be translated to English: sisu.

Reality Check: Are operators’ lofty digital ambitions unrealistic given slow progress to date?

STL Partners’ industry transformation analysis, including a recent global survey of telco executives, suggests operators’ digital ambitions are rising fast but, given 9 substantial implementation challenges, too little is currently being done to engender successful industry-wide business model transformation. We also look at the lessons from NTT DoCoMo, one of the operators that has made the most overall progress towards a ‘digital’ model.

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