Telco generative AI adoption tracker
The Telco generative AI adoption tracker is a database of deployments of generative AI by telcos around the world. It also features STL’s assessment of key telcos’ progress with AI
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Future Skills Tracker 2026
Insights from our Future skills tracker tool show that telcos remain behind technology companies (techcos) in the penetration of the key role types that would enable them to compete and add value like technology companies. The tracker provides direction on where telcos should learn from techcos and build capabilities to increase operational efficiency and enable new revenue streams going forward.
AI transformation: Insights for telcos from Amdocs analyst event
At its September 2025 analyst event, Amdocs outlined how it is transforming to support its view of where the telecom industry will go next, particularly in the context of AI, and demonstrated a techco playbook of change. What can telcos learn from its approach?
How telcos can put their stamp on digital identity
With core connectivity revenue growth proving elusive, telcos are looking to increase efficiency while expanding their offerings and generating new revenue streams. This report scopes out the opportunities for telecom operators in supporting digital identification and authentication.
AI for consumers: Telcos’ efforts to monetise AI
People’s appetite for AI appears to be insatiable. In recent months, there has been a proliferation in the number of consumer-centric AI solutions on offer by telcos, aiming to build new revenue streams or support loyalty for their existing services.
Not all telcos need to build their own AI factories
Recently, several telcos made the news with AI factory initiatives. We outline the reasons and the approaches to these investments.
Future skills tracker report 2025
Telcos need new skill sets to enable their organisations to compete and add value like technology companies. Insights from our Future skills tracker tool show that telcos remain behind techcos in the penetration of key role types and provide direction on the expert capabilities required to become more innovative, agile and technology-driven overall.
The future of (really) useful smartphone personal assistants
Who is most likely to win the battle for contextually aware personal assistants on smartphones – and is there an opportunity for telcos?
AI: Good or bad for sustainability?
As AI’s energy consumption rises, so do sustainability concerns. This report explores why this technology is so power-intensive, how to mitigate its impact and whether it can help reduce emissions. It also examines four possible scenarios for future energy consumption – from unchecked growth to greater efficiency – and their sustainability implications.
Finding value from AI, analytics and automation in the telco: Part 2
In this report, we update our model of the financial value of adding AI, analytics and automation (A3) into a telco’s processes. This report focuses on the impact A3 can have in the BSS, channels, marketing and sales, and has a particular focus on the impact of new GenAI capabilities in these areas.
Hyperscalers in the telco vertical: Strategies and successes
This report analyses the positioning of each of the three hyperscalers – AWS, Google Cloud and Microsoft Azure – in the telco vertical (outside of China). We assess how successful they have been at convincing telcos to migrate their business to the public cloud.
Partnering for telco growth
Partnering offers telcos a way to unlock innovation and uncover monetisation opportunities to help fuel business growth. However, this requires telcos to embrace a different approach to partnering strategy and a more open, trusting mindset.
Transforming telcos’ role through managed cloud services
To move from pipe to platform, telcos must take on a new role as a strategic enabler of their customers’ transformation. Drawing on a recent survey of 1,214 enterprises, this report explores how telcos can effectively evolve by offering managed cloud services to unlock longer-term B2B growth opportunities.
Gaming: A guide to levelling up
This playbook provides telcos with an understanding of the fundamentals of the gaming market and where they could fit into it. Following a thorough assessment of telco activities in this area, STL Partners presents four service types and roles that telcos can take, with detailed case studies and analysis to help operators choose their path in gaming.
Future Skills Tracker report
Telcos need new skills to change their organisations to compete like technology companies. Insights from our Future skills tracker tool show that telcos are behind techcos in the penetration of key skillsets and provides direction on the capabilities required to become more innovative, agile and software-driven overall.
MWC 2024: More than AI and APIs
STL Partners’ Research team present their observations from and analysis of the biggest mobile industry event of the year. There was a lot of buzz around AI and API but behind the tech jargon, we saw evidence that our industry continues to morph to become more open and customer-focused.
Consumer manifesto: How telcos can grow their consumer business
Based on its deep industry knowledge, STL Partners is sharing its vision on how telcos can reverse the trend of stagnating consumer revenues by focusing on innovation, new ventures and excellent customer experience.