
Enabling customer centricity in enterprise networks through NaaS
Analysing the relationship between NaaS implementation and customer success metrics in enterprise network services
Analysing the relationship between NaaS implementation and customer success metrics in enterprise network services
The hype around private networks has died down and left many with a sense that they have ‘failed’ as a source of new growth. But this market still offers good opportunities for those who know how to find them.
In this report, we discuss the extent to which AI adoption will transform enterprise networking and set out a framework of key questions that decision-makers should consider when developing and designing their AI strategies.
At MWC 2025, we held the Digital Health Summit in collaboration with the GSMA. At the event, we explored the opportunities and the challenges in smart hospitals, IoT, direct-to-consumer services and AI in healthcare. This report outlines the key takeaways and insights from the summit.
We recently surveyed 104 SMBs in Saudi Arabia to understand this market and help cybersecurity solution providers address the Saudi opportunity. It follows a survey in seven other markets (Australia, Canada, France, Germany, Spain, the UK and the US) executed in late 2024.
A strategic overview of our small and medium business survey results intended to deliver guidance for solution providers seeking to capitalise on the growing SMB cybersecurity trend.
Enterprise demand for network-as-a-service should be the catalyst for telcos to embrace the platform mindset. This report acts as a practical guide for telecom operators looking to capture opportunities with new B2B NaaS services.
We surveyed seven advanced markets to deliver practical guidance for solution providers seeking to capitalise on the growing SMB cybersecurity trend.
This report explores private network delivery models – on-premises, hybrid and network slicing. It also offers insights into deployment strategies, market opportunities and actionable recommendations for telcos to address diverse enterprise connectivity needs across industries.
Enterprises want on-demand, highly performant connectivity services – and service providers are embracing NaaS delivery and commercial models to meet these expectations. This report provides a case study of disruption in the Indian market by NaaS provider Lightstorm.
Real-time automation is transforming the transport and logistics sector – and growth in demand for enabling technologies such as edge, AI and IoT is expected to be faster than in any other vertical. In this report, we outline strategies geared towards enabling ecosystem players to capitalise on the opportunity by addressing critical challenges and opportunities.
There is much debate in the industry on the topic of telco edge computing, but little clarity for players within the telecom industry and potential customers on how much capacity will be available.
In this report, we provide insights from our annual industry survey on the state of network edge, including the key triggers for deployments.
Platform business models can revitalise stagnant enterprise revenues in the telecom industry. Being successful requires investing in the commercial aspects of a platform and the technical service architecture, as well as adopting a mindset that starts with the customer.
Enterprises are experiencing rising bills from their cloud and network providers. This report recommends how enterprises can use a distributed hybrid cloud model to improve performance, enhance security and streamline data processing to reduce costs and increase productivity.
The capabilities that underpin telcos’ managed services offer to enterprise customers have shifted to the cloud. If telcos are to stay relevant as providers of managed services, they must understand the changing needs of enterprise customers, including how to partner, go to market and design SLAs.
Telcos are looking to expand their enterprise services and capture a larger share of the revenue opportunity. But to do this they must carefully consider where they are best placed to compete and how they can build on existing expertise and reputation.
Industry-leading telcos have captured much of the lower hanging fruit in their progress to net-zero and must now find the incremental gains. This requires integrating sustainability as a priority across all parts of the organisation. What actions and associated KPIs must individual business units within a telco take on to prioritise sustainability day-to-day?