Telcos are pursuing a telecom techco vision to renew business models. This report explores how network cloud, automation and AI accelerate this transformation, with insights on scaling these technologies, impactful AI/automation use cases and the advantages of open source.
In this report, we update our model of the financial value of adding AI, analytics and automation (A3) into a telco’s processes. This report focuses on the impact A3 can have in the BSS, channels, marketing and sales, and has a particular focus on the impact of new GenAI capabilities in these areas.
Enterprises want on-demand, highly performant connectivity services – and service providers are embracing NaaS delivery and commercial models to meet these expectations. This report provides a case study of disruption in the Indian market by NaaS provider Lightstorm.
Real-time automation is transforming the transport and logistics sector – and growth in demand for enabling technologies such as edge, AI and IoT is expected to be faster than in any other vertical. In this report, we outline strategies geared towards enabling ecosystem players to capitalise on the opportunity by addressing critical challenges and opportunities.
SMBs are embracing 5G, cloud, and automation but face hurdles such as security, integration complexity, and resource limitations. This report examines how telcos can meet SMBs’ demands for seamless, secure, and manageable solutions, positioning themselves as integral partners in SMBs’ digital transformation journey.
New technologies have made innovation in the network imperative for telcos’ survival. But the focus and scope of innovation varies by the type of company telcos aim to become.
Implementing autonomous networks offers an average CSP cost savings and annual revenue uplift of around US$794 million. However, challenges impede progress to realise this financial potential. This report addresses five of the main obstacles faced by CSPs and provides recommendations to help overcome them.
Major advancements in artificial intelligence are increasing telco stakeholder expectations. This report assesses where telcos are on their AI adoption journeys and provides recommendations for how they can accelerate their progress.
Case studies of telcos adopting infraco, servco, or telecom techco models, how they achieved this, and what lessons can be learnt.
This report looks at the AI, automation and analytics a telco needs to effectively deploy, manage and operate private networks and slicing at scale for enterprise customers.
The market for edge IoT presents a significant opportunity for technology solution providers but has yet to reach its full potential. In this report, we present the results from a four-part research series conducted in partnership with Volt Active Data, focusing on how to capture this value. This report addresses critical aspects such as the technical challenges, ecosystem dynamics and ultimately, the pathway to monetisation for edge IoT solutions.
DTW24 showed a telecoms industry ready to face reality and making quiet progress. This progress may not go far or fast enough to change the future of the industry, but either way AI will play a big role.
To avoid becoming pure utilities, telcos must evolve their core businesses into more efficient and flexible infracos. But if they also want to accelerate growth and capture the full value of their network investments, they should strive towards building services businesses and becoming telecom techcos. We explore different pathways leading operators are taking to get there.
Part two of this three-part report series examines the influence and impact of external forces that will shape telcos’ journeys as they adapt to survive and compete in the future.
In this report we update our model of the financial value of adding AI, analytics and automation (A3) into a telco’s processes. The focus of this update is the network and OSS. In these domains, our bottom-up assessment shows that telcos can achieve financial benefits amounting to 5% of annual revenues.
Operators who neglect sustainability throughout their network automation journeys may miss out on synergistic energy saving opportunities. We explore five automation applications that reduce emissions and outline how operators can maximise sustainability outcomes in their network automation journeys.
Telcos need new skills to change their organisations to compete like technology companies. Insights from our Future skills tracker tool show that telcos are behind techcos in the penetration of key skillsets and provides direction on the capabilities required to become more innovative, agile and software-driven overall.