Tag: automation

Network intelligence and the emergence of the NSAPs

STL Partners conducted research, supported by Altran, into the emergence of a new category of services that are increasingly important to enable the next generation of network dependent services. In this article, we detail our findings. There is a resurgent interest in applications interfacing with networks With the advent of 5G, NFV and cloud native networking technologies there is a …

How to build trust in a self-healing network

AI in network operations: How do you build trust in a self-healing network?

One of the key challenges in the shift towards more autonomous networks is ensuring trust in the AI models supporting automation, especially for the network engineers who will still remain accountable for network performance even when they are relying on automated and intelligent systems. The goal of a self healing / self-optimising network is to monitor the network in real-time, …

COVID 19 impact on telecoms survey

COVID-19: Impact on telco priorities

This research is based on a survey of more than 200 respondents across operators, vendors and others in the telecoms industry, between 21st April and 8th May 2020. It covers perceptions of likely changes in telco investment priorities and activities over the next few months in 2020.

what is AI analytics and automation worth to telcos

A3 for telcos: Mapping the financial value

We consider the potential financial value of adding analytics, AI and automation (A3) into a telco’s processes. Our modelling assesses the value of A3 in more than 150 processes across core network operations, customer care channels, and sales and marketing.

5G Bridging the gap from hype to reality

5G: Bridging hype, reality and future promises

What should telcos do to bridge the gaps between current hype, actual performance, and future promises on 5G? We argue that a data-driven and forensic approach to roll-out and marketing will be the key, particularly in the uncertain economic environment driven by the COVID-19 pandemic, and review the timelines for future applications.

Elisa Automate

Elisa Automate: Growing value with sisu

Finnish telco, Elisa, repeatedly achieves surprising wins with innovative new propositions. For example, it now sells Elisa Automate, its fully automated Network Operations Centre (NOC), to other telcos. Most telcos buy their NOCs from vendors. How does this relatively small telco punch so much above its weight? At the heart of the answer is a Finnish word which cannot directly be translated to English: sisu.

Telecoms data analytics – Where’s the real value?

Although nearly all operators aspire to deploy autonomous networks and personalised customer services, few have actually implemented advanced analytics at scale across their organisations. Almost universally, telcos are hampered by incomplete and siloed data sets and cultural resistance. What have the industry’s leaders done to overcome these challenges?

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