There is a global need to improve resource efficiency manifesting itself in industries and individuals as a desire to “make the world run better”. As a result, the global digital economy is moving into a new age: the Coordination Age. What role can telcos play in this?
See some of our current thinking, research and webinars below, or talk to us about your perspective.Get in touch
Partner and Research Director
Associate Senior Analyst
Associate Senior Analyst
Some of our research detailing the “coordination” challenge
for people and enterprises now.
An overview of how telecoms has evolved through three ages, starting with telephony, then the rise of data which brough information to our fingertips, and now the Coordination Age – and how it is creating new opportunities for telcos. [Published: November 2018]
Stakeholders have a critical bearing on the success or failure of telco growth plans. What are the key groups, what’s needed to optimise chances of success, and how does the Coordination Age help? [Published: January 2022]
Change agents know that stakeholders need a picture of the future – or “vision” – to point the way for a transformation. Yet visions can do more to unite and inspire action. How can telcos improve them? [Published: September 2022]
Telcos have wide reach across enterprises and consumers in
their markets, so they are well-positioned to bring people and
companies together to use their assets more effectively.
This report outlines best practice in identifying and scaling new business opportunities, in terms of how to organise, the necessary culture, where to start, who to involve, and how to exit. [Published: July 2021]
Airports are complex, multi-sector, multi-application, multi-stakeholder sites. They hold opportunities for both public & private 5G networks, although telcos need to choose their roles carefully. [Published: August 2021]
As public transport systems try to recover from the pandemic, 5G could help them to become more versatile, cost-effective and appealing. By providing reliable and flexible connectivity to transport operators and their customers, telcos could create considerable value for both individuals and society. [Published: August 2021]
Telcos will need to adapt their culture, business models and practices if
they want to address their customers’ changing needs.
Telcos should embrace sustainability not just as a PR goal, but as a new heart to their purpose and strategy in the Coordination Age. By doing so they can unite and motivate employees, customers, investors and partners, and reignite growth and innovation. [Published: September 2021]
Telecoms is too important to leave up to traditional fixed and mobile operators. Thanks to the “democratisation” of shared spectrum, virtualised networks, fibre and cloud – plus the demands of industry, government and local communities – a plethora of new service providers are emerging to fill the gaps. This report is intended as a “spotter’s guide” to the categories of network owners and operators. [Published: January 2022]
Which companies are bringing the Coordination Age to life, and how can the telecoms industry learn from or partner with them? This is the first report in a series outlining companies that we think are lighting the path on the journey to the Coordination Age. Its goal is to deepen understanding of the Coordination Age and to inspire innovation and engagement in this crucial transition. [Published: November 2021]
Why was it so hard for telcos to adapt when content shifted from the physical to the virtual world with the growth of the Internet? And how can they learn from the past to create value in the coordination age? [Published: November 2018]
We look at overarching trends in digital health and how telcos, global internet players, and health focused software and hardware vendors are positioning themselves to address the needs of resource-strained healthcare providers. [Published: January 2019]
How AT&T, Deutsche Telekom and Orange are taking on GAFA (Google, Amazon, Facebook and Apple) in the fast-growing smart home market. [Published: January 2019]
This webinar gives an introduction to the coordination age and illustrates how telcos can address changing customer needs through examples in two sectors – the smart home and healthcare. [Recorded: February 2019]
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