Coordination Age: A new strategic opportunity for telcos

To create new and sustainable value, telcos need to focus on solving the world’s biggest problems.

What does the Coordination Age mean for me?

There is a global need to improve resource efficiency manifesting itself in industries and individuals as a desire to “make the world run better”. As a result, the global digital economy is moving into a new age: the coordination age. What role can telcos play in this?

See some of our current thinking, research and webinars below, or talk to us about your perspective.

Our Coordination Age analysts

Andrew Collinson

Partner and Research Director

Amy Cameron

Senior Analyst

David Martin

Associate Senior Analyst

David Pringle

Associate Senior Analyst

Defining the Coordination Age

Our research on why we think “coordination” is the biggest challenge for people and enterprises now.

Research

What is the Coordination Age?

An overview of how telecoms has evolved through three ages, starting with telephony, then the rise of data which brough information to our fingertips, and now the coordination age – and how it is creating new opportunities for telcos.

 Published: November 2018

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Webinar

Intro to the Coordination Age and telco case studies

This webinar gives an introduction to the coordination age and illustrates how telcos can address changing customer needs through examples in two sectors – the smart home and healthcare.

Recorded: February 2019

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Research

Learning from missed opportunities

Why was it so hard for telcos to adapt when content shifted from the physical to the virtual world with the growth of the Internet? And how can they learn from the past to create value in the coordination age?

Published: February 2019

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New opportunities for telcos in the Coordination Age

Telcos have wide reach across enterprises and consumers in their markets, so they are well-positioned to bring people and companies together to use their assets more effectively.

Research

Elisa Smart Factory

The origins and path of the innovative Finnish operator Elisa’s successful new proposition for the manufacturing industry.

 

Published: March 2019

 

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Research

Coordinating the smart home

How AT&T, Deutsche Telekom and Orange are taking on GAFA (Google, Amazon, Facebook and Apple) in the fast-growing smart home market.

 

Published: January 2019

 

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Research

Healthcare in the Coordination Age

Sharing data securely across a huge number of systems and providers is the single biggest obstacle to building better healthcare systems. These reports outline digital health opportunity, and nine case studies of telcos in healthcare.

Published: February 2019

Part 1 – Digital health trends

 

Part 2 – Telco case studies

Practical steps to succeeding in the Coordination Age

Telcos will need to adapt their culture and business models if they want to address their customers’ changing needs.

Research

Three new telco business models

Enterprises and individuals are increasingly looking for outcomes rather than products. We outline three business models offering a realistic agenda for telcos to build up the stack into the IT layer and develop full solutions – either by themselves or through partnerships.

Published: March 2019

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Article

Do you have the right mindset?

If you don’t understand how the new game is being played, how can you possibly win? Answer Research Director, Andrew Collinson’s five questions to assess whether you and your company are playing by the new rules of the Coordination Age.

Published: January 2019

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Research

The case for change

To capture new business opportunities in the coordination age, telcos need to invest more in developing the services that leverage their networks. We believe CFOs must lead this transition by implementing new financial models.

Published: February 2019

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