Building SOHO and SME revenues through richer communications webinar

The SOHO and SME segments represent a significant opportunity for telcos. In the EU alone, 99.8% of enterprises are SMEs and SOHOs, and contribute almost 60% of the EU’s total value added.

Besides its substantial size and potential incremental revenue streams, the SOHO/SME segment is a key market for telcos because:

  • They want new communication services that are customisable, programmable and available in a cost-efficient, pay-as-you-grow model;
  • They don’t have the dedicated IT departments and need solutions that are simple to onboard;
  • They can benefit from cloud-based services, incorporating self-service and automation, making it easier to trial new services and reduce operational costs;
  • They need mobile-first communication solutions accessible across multiple devices, to better manage engagement with both employees and customers.

In this webinar, we explore:

  • Current challenges SMEs and SOHOs face, and why telcos struggle to serve them
  • Why the SME/SOHO segments are a key opportunity for telcos
  • How telcos can support them leveraging cloud communication solutions
  • Potential ‘communications-as-a-service’ use cases for SMEs and SOHOs

You’ll need to submit your name and email to access the recording

See our other forthcoming webinars or catch up on any you’ve missed

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