This report leverages findings from an extensive research programme conducted in EMEA, including interviews with eight different CSPs and a survey with 54 responses from CSPs across the region. The research explored the progress of telcos within EMEA as they adopt techco practices.
Telcos are looking to expand their enterprise services and capture a larger share of the revenue opportunity. But to do this they must carefully consider where they are best placed to compete and how they can build on existing expertise and reputation.
As connectivity becomes ever more integral to enterprises’ operations, network APIs have emerged as a highly anticipated means for telcos to monetise their 5G investments while meeting customer needs. How big is the opportunity, and what commercial models will work?
We found subtle but significant shifts at the GSMA’s Mobile World Congress 2023 that show how the market’s need is changing to ‘connecting technologies’ rather than ‘connectivity’. This has deep implications for the industry and telcos in particular.