External pressures shaping the edge AI landscape
In light of the fast-evolving climate surrounding edge AI, we take stock of the upside and the downside risks that may move the needle on our recent Edge AI market forecast.
Tag: ML
Organisational foundations for responsible AI
Telcos must take steps internally to become companies underpinned by AI. We look at implications for the organisation, its people and AI governance processes and tools to responsibly root this transition.
XR and the network edge: Luxury or necessity?
In this report we outline the extent to which XR applications will leverage the network edge. As XR matures within enterprise and begins to enter the consumer market, the telecoms industry is eager to discover whether it will leverage the network edge.
Transforming telcos’ role through managed cloud services
To move from pipe to platform, telcos must take on a new role as a strategic enabler of their customers’ transformation. Drawing on a recent survey of 1,214 enterprises, this report explores how telcos can effectively evolve by offering managed cloud services to unlock longer-term B2B growth opportunities.
Finding value from AI, analytics and automation (A3) in the telco network
In this report we update our model of the financial value of adding AI, analytics and automation (A3) into a telco’s processes. The focus of this update is the network and OSS. In these domains, our bottom-up assessment shows that telcos can achieve financial benefits amounting to 5% of annual revenues.
Advancing sustainability through network automation
Operators who neglect sustainability throughout their network automation journeys may miss out on synergistic energy saving opportunities. We explore five automation applications that reduce emissions and outline how operators can maximise sustainability outcomes in their network automation journeys.
Generative AI: Why and how telcos should skill up for success?
Generative AI is expected to create significant value across the telecommunications industry. To capitalise on the opportunity, telcos must build new skills across their organisations. Getting this right is critical given the scale of implementation challenges and the significance of impact on how employees work.
Automation: Reaching full potential
The maturity of telco automations in the network OSS and BSS varies significantly. Some telcos are reporting significant headcount reductions from mature automations while others are still in the early stages of simple automation deployments. There are important steps telcos must consider if they are to reach maximum automation.
Five ways to get open RAN deployment back on track
The first commercial deployments of open RAN networks have been announced. But operators are unsure whether to deploy quickly for first-mover advantage or play it safe and wait for more proof points. We explore the causes of open RAN inertia and how operators can get deployments back on track.
The data-driven telco: How to progress
Telcos are making progress on the data-driven path. We asked experienced Chief Data Officers about their current short- and mid-term priorities to uncover how to successfully steer the telco towards the ambition of becoming data-driven organisations.
A3 in customer experience: Possibilities for personalisation
Improving customer experience has been a focus for telcos for almost 20 years, but there is still some way to go. This research looks at how A3 is helping telcos today and how it can address key challenges in future.
Innovation leader case study: Telefónica Tech AI of Things
We spoke to Telefónica about its 10 year experience of building a data monetisation business (previously called LUCA). This deep dive into its strategy, organisational structure and the products developed highlights what it takes to succeed in this challenging market.
A3 for enterprise: Where should telcos focus?
As analytics, AI and automation (A3) technologies mature, we explore nine potential A3 capabilities telcos could offer to their enterprise customers. We identify the sweet spots for telcos by assessing the importance of each of the nine capabilities across 14 industry verticals and mapping them against telcos’ existing levels of expertise.
Telecoms data analytics – Where’s the real value?
Although nearly all operators aspire to deploy autonomous networks and personalised customer services, few have actually implemented advanced analytics at scale across their organisations. Almost universally, telcos are hampered by incomplete and siloed data sets and cultural resistance. What have the industry’s leaders done to overcome these challenges?