Our latest research covers industry perceptions of likely changes regarding telco investment priorities and activities in 2021. It looks at the relative importance of different technologies (e.g. 5G, automation), propositions in enterprise and consumer markets, networks, strategy and leadership.
Telcos were quick to respond to changing customer needs as the COVID pandemic forced all kinds of businesses to shift to remote working almost overnight. Now we outline a six-point plan for telcos to evolve their initial WFH propositions into best-in-class services that address a range of security, reliability and performance needs.
Over-focus on 5G was a distraction from fundamental changes in the world economy that telcos should prioritise in their strategies, investments and actions. What are the opportunities, and what should telcos, vendors and the GSMA do about it?
A summary of the priorities, analyses and key actions on the 7 hottest topics from the latest Telco 2.0 theory and leading industry thinking from the Nice 2009 Executive Brainstorm. (Executive Briefing, June 2009)