As telcos move beyond connectivity, platform strategies are becoming a key route to growth. This report looks at how operators are approaching the shift, and the underlying capabilities and organisational traits that are shaping success across the industry.
Nine change stakeholders describe their experience of telco transformation, providing insights on the change process and learnings for others that are remodelling their organisations for the future.
Mobile operators have many of the assets and capabilities required to become a major force in financial services, but they will also need to tap expertise in data analytics/machine learning.