Consumer innovation tracker
A global database of innovative telco consumer services beyond connectivity
A global database of innovative telco consumer services beyond connectivity
In the run-up to FutureNet World London, we conducted a survey with telcos, vendors and analysts to assess the degree of adoption of AI in telcos’ operations and the impact of these capabilities in terms of cost savings and new service launch and revenue. Here we share the results.
How telcos are building revenue from AI-centric solutions for consumers, enterprises and the public sector.
Insights from our Future skills tracker tool show that telcos remain behind technology companies (techcos) in the penetration of the key role types that would enable them to compete and add value like technology companies. The tracker provides direction on where telcos should learn from techcos and build capabilities to increase operational efficiency and enable new revenue streams going forward.
The Edge Computing Ecosystem Tool helps organisations navigate and expand their network of partners, customers and suppliers in the edge computing market.
Agentic AI is beginning to penetrate telco operations, but only in domains such as billing and field maintenance, which do not require real-time data or network operations. What will it take to enable secure and reliable use of agentic AI in more critical network operations?