Enabling customer centricity in enterprise networks through NaaS
Analysing the relationship between NaaS implementation and customer success metrics in enterprise network services
Sample Reports
Future skills tracker report 2025
Telcos need new skill sets to enable their organisations to compete and add value like technology companies. Insights from our Future skills tracker tool show that telcos remain behind techcos in the penetration of key role types and provide direction on the expert capabilities required to become more innovative, agile and technology-driven overall.
Private networks: What’s the big deal?
The hype around private networks has died down and left many with a sense that they have ‘failed’ as a source of new growth. But this market still offers good opportunities for those who know how to find them.
An investment quandary: How AI is redefining enterprise connectivity
In this report, we discuss the extent to which AI adoption will transform enterprise networking and set out a framework of key questions that decision-makers should consider when developing and designing their AI strategies.
Connected health: Enabling smarter, secure and scalable care
At MWC 2025, we held the Digital Health Summit in collaboration with the GSMA. At the event, we explored the opportunities and the challenges in smart hospitals, IoT, direct-to-consumer services and AI in healthcare. This report outlines the key takeaways and insights from the summit.
The future of (really) useful smartphone personal assistants
Who is most likely to win the battle for contextually aware personal assistants on smartphones – and is there an opportunity for telcos?