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Telcos are getting moving with cloud-native. We have asked executives at seven such telcos about the process and what it has meant for their organisations, skills requirements and ways of working.
Consumers and employees are beginning to adopt wearable devices that can live stream video to image recognition systems and expert advisors. Over time, these devices will place new demands on cellular networks.
The maturity of telco automations in the network OSS and BSS varies significantly. Some telcos are reporting significant headcount reductions from mature automations while others are still in the early stages of simple automation deployments. There are important steps telcos must consider if they are to reach maximum automation.
Gen AI has great potential usefulness to telcos, provided its capabilities and limitations are well understood, and projects implemented judiciously. This report directs telcos to the most promising use cases.