Tag: Voice 2.0

Voice 2.0: RCS-e – the next generation of communications services (Vodafone/Deutsche Telekom Presentation)

Voice & Messaging 2.0: RCS-e, the new generation of communications services?, Presentation by Cenk Serdar, Director, Data and Communications Services, Vodafone Group, and Rainer Deutschmann, SVP Core Telco Products, Deutsche Telekom. Is RCS-e our future? And if so, what kind of future? Presented at EMEA Brainstorm, November 2011.
Strategic options for telcos – resisting the disruptors in voice

Customer Experience 2.0: Hosted Unicomms for Business – a major opportunity (Cisco Presentation)

Customer Experience 2.0: Hosted Unicomms for Business, Presentation by Fabio Gori, Head, SP Marketing, EMEA, Cisco Systems. Sizing the opportunity of business communications in the cloud. Presented at EMEA Brainstorm, November 2011. (November 2011, Executive Briefing Service, Cloud & Enterprise ICT Stream) Understanding SMBs and enterprises’ needs

Voice & Messaging 2.0: New API Use Cases

Voice & Messaging 2.0: New API Use Cases

‘Communications-Enabled Business Processes’ (CEBP) are a key application for voice and messaging APIs. This Briefing Report illustrates three new real world examples of integrating communications into end-user business applications using web services to access telco APIs. (February 2010, Foundation 2.0, Executive Briefing Service)

Want access to our research?

Our research focuses on how telcos and their partners can embrace industry disruption.

Learn more