Truly data-driven organisations excel at understanding their customers, driving new revenues, and evolving their business models. In order to achieve these benefits, telcos will need to create more useable data sets, accessible to all across the organisation – and to external partners in the future. What practical steps should they take to get there?
We evaluate how enterprises are exploring private cellular and edge, the challenges they face in scaling existing proofs of concept and pilots and how they and telco operators can overcome them.
Analysis of the edge computing market highlights video analytics as a short-term opportunity with a large edge-addressable market. We examine the video analytics market today, the role of edge in stimulating growth, and the actions telcos can take to achieve success in this space.
In this report we update our initial model of the potential financial value of adding analytics, AI and automation (A3) into a telco’s processes. Our bottom up assessment of 150+ processes across networks and operations, customer channels, sales and marketing shows telcos can achieve financial benefits amounting to more than 8% of annual revenues.
The delivery of ‘mixed reality’ experiences through various forms of AR / VR ‘glasses’ is improving, and Apple may be planning to enter the fray alongside other heavyweight players such as Amazon and Google. We review the realistic timescales, and the opportunities for telcos.
Reliance’s standalone IoT business Unlimit exhibits much of what it takes to be a successful ecosystem play, although it’s too early to signal it a full-grown success. How has it achieved this, what’s to come, and what should others learn?
We consider the potential financial value of adding analytics, AI and automation (A3) into a telco’s processes. Our modelling assesses the value of A3 in more than 150 processes across core network operations, customer care channels, and sales and marketing.
Our predictions for 5G, based on our assessment of the opportunities and barriers it faces, including how and when it will impact different markets. Combined with other technologies and industry trends, 5G will change the shape of the industry, but not in the way that many expect.
Big data analytics could help telcos improve performance, rebuild revenues and regain relevance with consumers, but it is not a quick fix. This report looks at what telcos have done in this area so far and what they need to do next.
Network Slicing is a way to run multiple networks on one infrastructure. In theory, it could mean that telcos could run mobile broadband and IoT networks over the same physical network, and also offer greater agility within those networks. We explore the theory and its challenges, examine use cases, what would be needed to make it happen, and look at five business case scenarios.
‘Communications-Enabled Business Processes’ (CEBP) are a key application for voice and messaging APIs. This Briefing Report illustrates three new real world examples of integrating communications into end-user business applications using web services to access telco APIs. (February 2010, Foundation 2.0, Executive Briefing Service)
Explanatory presentation and brief on a set of ‘use cases’ we’re developing that illustrate how telcos might exploit the 2-Sided Business Model Opportunity. (June 2008)