Monetising 5G with consumers: What are the options?
As 5G launches mature, we explore the 5G consumer propositions of 10 telcos to determine how operators are commercialising their 5G investments with this segment.
Tag: postpay
Telco economics: The price of loyalty
Achieving greater customer loyalty is important for telecoms operators, but often difficult to realise. We look at operators that have proved successful in achieving low levels of customer churn including O2, Telstra and TELUS, and identify practices that have played a key part in their success.