Telcos must improve their ability to attract and retain top talent to meet their transformation goals. By improving their employer brand, telcos can compete for key skills and secure a foundation for long-term growth.
Telcos are increasingly engaging with sustainability as it becomes an expectation from customers, shareholders and employees. What can others learn from Telefónica’s experiences?
This research defines and considers the topic “Future of work” – exploring the impact of emerging technologies and economic and social changes on telcos, and identifying how A3 (analytics, AI and automation) can help solve new challenges.