Agentic AI is beginning to penetrate telco operations, but only in domains such as billing and field maintenance, which do not require real-time data or network operations. What will it take to enable secure and reliable use of agentic AI in more critical network operations?
Following early AI investment, in 2021 SK Telecom announced its intention to become an AI company for the AI era. What actions has SK Telecom undertaken to this end? What role is AI playing across its business? And is AI paying off?
As AI and national sovereignty increasingly intersect, telecoms operators face both opportunity and risk. This report sets out a practical framework to help telcos determine whether, where and how to play in sovereign AI.
Regional AI ambition was at the heart of the Middle East’s inaugural MWC event, backed up by a new LLM and many large investments. But the region is still early in its journey, and must focus on laying fundamental groundwork if it is to see the successful adoption of AI.
At its September 2025 analyst event, Amdocs outlined how it is transforming to support its view of where the telecom industry will go next, particularly in the context of AI, and demonstrated a techco playbook of change. What can telcos learn from its approach?
This report analyses the positioning of four hyperscalers – Amazon Web Services, Google Cloud, Oracle Cloud Infrastructure and Huawei Cloud – in the telco vertical. We evaluate how successful they have been at convincing telcos to migrate their workloads (from IT to the network) to the hyperscalers’ respective cloud platforms and we ultimately consider what the future role of hyperscalers in telecom will look like.
As the strategic importance of sovereign AI grows, so do opportunities for data centre operators. This report shares the findings from a recent STL Partners webinar on the topic.
This report assesses the impacts of delays in data centre construction on operational financial metrics, budget and internal rate of return, and examines the role of effective reporting in ensuring on-time delivery.
The range of optional additional features in 5G has expanded massively since previous generations. This report covers the technology, use cases and timelines for six of the less-discussed domains of 5G evolution – RedCap, sidelink, URLLC and time-sensitive networking, drone connectivity, precise positioning and real-time communication.
The development of agents underpinned by data and knowledge assets looks set to be a major challenge for telcos. It may take up to ten years for telcos to truly master agents, but they will be key to the realisation of fully autonomous networks.
As the deployment of AI/ML ramps up, telcos need to develop an ‘intelligence architecture’, supporting the move towards Level 4 and 5 in the TM Forum’s Autonomous Network Framework. How will such an intelligent architecture support the self-healing network?
Ten years of private network deployments tracked in our global insights tool.
This report analyses the positioning of each of the three hyperscalers – AWS, Google Cloud and Microsoft Azure – in the telco vertical (outside of China). We assess how successful they have been at convincing telcos to migrate their business to the public cloud.
Operators are transforming their networks to provide advanced services and tackle network complexity. However, progress is uneven as operators develop various capabilities at different stages. We outline four common pathways and provide recommendations for operator peer groups.
Regulation of data-driven business can help telecoms differentiate from Internet players, but also comes when telco products and processes increasingly use and monetise data. How should telecoms companies adapt? A must-read for those engaged in data-driven businesses.
Truly data-driven organisations excel at understanding their customers, driving new revenues, and evolving their business models. In order to achieve these benefits, telcos will need to create more useable data sets, accessible to all across the organisation – and to external partners in the future. What practical steps should they take to get there?
As analytics, AI and automation (A3) technologies mature, we explore nine potential A3 capabilities telcos could offer to their enterprise customers. We identify the sweet spots for telcos by assessing the importance of each of the nine capabilities across 14 industry verticals and mapping them against telcos’ existing levels of expertise.