Consumer innovation tracker
A global database of innovative telco consumer services beyond connectivity
Tag Archives: consumer services
Consumer manifesto: How telcos can grow their consumer business
Based on its deep industry knowledge, STL Partners is sharing its vision on how telcos can reverse the trend of stagnating consumer revenues by focusing on innovation, new ventures and excellent customer experience.
Telecoms priorities: Ready for the crunch?
Our latest research covers industry perceptions of likely changes regarding telco investment priorities and activities in 2021. It looks at the relative importance of different technologies (e.g. 5G, automation), propositions in enterprise and consumer markets, networks, strategy and leadership.
COVID-19: Impact on telco priorities
This research is based on a survey of more than 200 respondents across operators, vendors and others in the telecoms industry, between 21st April and 8th May 2020. It covers perceptions of likely changes in telco investment priorities and activities over the next few months in 2020.
COVID-19: Now, next and after
What measures are telcos taking now to help their customers, and how should they start to re-think and re-plan future strategies in the course and aftermath of the Coronavirus pandemic? We look at impacts across the business and outline four longer-term scenarios for the industry.
Consumer Wi-Fi: Faster, smarter and near-impossible to replace
While 5G continues to occupy 90% of the industry’s focus, Wi-Fi is quietly entrenching its role for consumers, especially in the home. It is central to media consumption and domestic IoT. In its 20th anniversary year, how will the new WiFi6 – along with whole-home meshes – make it even harder to displace? And how should telcos and others play?