Tag: consumer services

COVID 19 impact on telecoms survey

COVID-19: Impact on telco priorities

This research is based on a survey of more than 200 respondents across operators, vendors and others in the telecoms industry, between 21st April and 8th May 2020. It covers perceptions of likely changes in telco investment priorities and activities over the next few months in 2020.

COVID-19: Now, next and after

What measures are telcos taking now to help their customers, and how should they start to re-think and re-plan future strategies in the course and aftermath of the Coronavirus pandemic? We look at impacts across the business and outline four longer-term scenarios for the industry.

Consumer Wi-Fi: Faster, smarter and near-impossible to replace

While 5G continues to occupy 90% of the industry’s focus, Wi-Fi is quietly entrenching its role for consumers, especially in the home. It is central to media consumption and domestic IoT. In its 20th anniversary year, how will the new WiFi6 Рalong with whole-home meshes Рmake it even harder to displace? And how should telcos and others play?

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