In this week’s news, we noted the row between EE and OFCOM over the regulator’s recent Mobile Broadband Performance Report, an exercise to benchmark the data rates, latencies, and Web page load times on the UK MNOs’ 3G and 4G networks. EE doesn’t agree with OFCOM’s results, and is angry enough that it threatened legal action. But what are lawyers …
A small and surprising set of national operators are delivering outstanding performance in the challenging European market. Our analysis shows how they’re achieving differentiation with smart strategies that target the hottest customer need, and the considerable ramifications for the rest of the market.
In theory, Microsoft and Skype have the resources, the brands, the customer base and the know-how to shape the future of telecoms and become a strategic counterweight to Apple and Google. Can they do it – and what should telcos’ strategy be? (June 2011, Executive Briefing Service, Dealing with Disruption Stream).
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