Commerce and connectivity: A match made in heaven?
Will many other digital commerce and content companies follow Reliance and Rakuten into the consumer connectivity market?
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Will many other digital commerce and content companies follow Reliance and Rakuten into the consumer connectivity market?
Over the next 10 years, advances in automation, analytics and AI (A3) are going to drastically change the way telcos manage their core businesses, how their businesses are organised, and the demands of their customers. We outline the core capabilities A3 capabilities telcos will need to remain competitive in their core business and to be effective ecosystem players over the next five to ten years.
Telcos were quick to respond to changing customer needs as the COVID pandemic forced all kinds of businesses to shift to remote working almost overnight. Now we outline a six-point plan for telcos to evolve their initial WFH propositions into best-in-class services that address a range of security, reliability and performance needs.

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As edge and 5G investments accelerate, operators search for the business case for these new technologies. In this report, we highlight the enterprise opportunity for operators in combining private 5G and edge, to deliver innovative and holistic solutions to enterprise customers.