Access some of our recent research for free. It’s a good way to see the sort of information we produce.
The best way to stay up to date with our latest research is to sign up to our newsletter. You’ll be the first to know about our free webinars, research and surveys. You can unsubscribe at any time.
In this report we update our initial model of the potential financial value of adding analytics, AI and automation (A3) into a telco’s processes. Our bottom up assessment of 150+ processes across networks and operations, customer channels, sales and marketing shows telcos can achieve financial benefits amounting to more than 8% of annual revenues.
As standards for Wi-Fi and cellular become increasingly entwined, there has never been a greater technical possibility for convergence. This report explores the market view of future convergence from both supply and demand side perspectives.
Telecoms is too important to leave up to traditional fixed and mobile operators. Thanks to the “democratisation” of shared spectrum, virtualised networks, fibre and cloud – plus the demands of industry, government and local communities – a plethora of new service providers are emerging to fill the gaps. This report is intended as a “spotter’s guide” to the categories of network owners and operators.
Stakeholders have a critical bearing on the success or failure of telco growth plans. What are the key groups, what’s needed to optimise chances of success, and how does the Coordination Age help?
The forces of divergence and convergence have shifted in favour of the latter, with the move to cloud native and software-defined networking. We evaluate how operators can take advantage of convergence to drive greater efficiencies, scale economies and service innovation.
The rapidly growing pool of IoT data is creating an enormous and complex attack surface that is a significant vulnerability for enterprises and the wider economy. How can telcos address the need for more sophisticated security and position themselves as trusted partners to enterprises?