The state of telco transformation
Nine change stakeholders describe their experience of telco transformation, providing insights on the change process and learnings for others that are remodelling their organisations for the future.
Transformation
Transitioning to techco in APAC: Priorities for success
Telecoms operators globally are attempting to transition their business model towards a “technology company” centric approach, as they seek to grow revenues and change the foundation their network is built on. This report incorporates insights from primary research to uncover key lessons to accelerate this evolution.
Vision stories: Getting the most for transformation
Change agents know that stakeholders need a picture of the future – or “vision” – to point the way for a transformation. Yet visions can do more to unite and inspire action. How can telcos improve them?
Leveraging insight: The neglected strategic capability
Knowledge is power. So why don’t more telcos build it systematically? Expert analysis of four telco insight approaches yields 10 practical recommendations for maximising impact to the whole business, value for money, and minimising subjective bias.
The Future of Work: How AI can help telcos keep up
This research defines and considers the topic “Future of work” – exploring the impact of emerging technologies and economic and social changes on telcos, and identifying how A3 (analytics, AI and automation) can help solve new challenges.
Building the learning telco
The knowledge and skills required to succeed in the digital environment are ever evolving. Telcos must maintain knowledge flows around the organisation and enhance their capacity to learn in order to keep pace and compete.