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Future work

The Future of Work: How AI can help telcos keep up

This research defines and considers the topic “Future of work” – exploring the impact of emerging technologies and economic and social changes on telcos, and identifying how A3 (analytics, AI and automation) can help solve new challenges.

learning telco

Building the learning telco

The knowledge and skills required to succeed in the digital environment are ever evolving. Telcos must maintain knowledge flows around the organisation and enhance their capacity to learn in order to keep pace and compete.

What can telcos learn from Silicon Valley?

Many telcos have visited the Valley in search of new and “open” innovation opportunities, but the returns often seem fleeting. We talked with a 20-year veteran of the circuit to understand why, and what needs to change if they are to embed and operationalise such innovation.