Transformation

How should telcos manage transformation as they adopt new business models—and what can be learned from within and outside of the TMT industry?

What can telcos learn from Silicon Valley?

Many telcos have visited the Valley in search of new and “open” innovation opportunities, but the returns often seem fleeting. We talked with a 20-year veteran of the circuit to understand why, and what needs to change if they are to embed and operationalise such innovation.