Transformation

How should telcos manage transformation as they adopt new business models—and what can be learned from within and outside of the TMT industry?

Elisa leadership excellence case study

Elisa: Telco leadership excellence – and how to do it

Elisa has developed a culture and an approach to business that has seen it grow capital value, deliver dividends, keep customers happy, and attract and develop talent. We outline how, and what other telcos can learn based on our in-depth research, including interviews with CEO Veli-Matti Mattila and the wider team.