A3 for enterprise: Where should telcos focus?

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As analytics, AI and automation (A3) technologies mature, we explore nine potential A3 capabilities telcos could offer to their enterprise customers. We identify the sweet spots for telcos by assessing the importance of each of the nine capabilities across 14 industry verticals and mapping them against telcos’ existing levels of expertise.


Format: PDF filePages: 37 pagesCharts: 9Author: Charlotte PatrickPublication Date: May 2021

Table of contents

    • Executive Summary
      • Which A3 capabilities should telcos prioritise?
      • What makes an investment worthwhile?
      • Next steps
    • Introduction
    • Vertical opportunities
      • Key takeaways
    • A3 technology: Where should telcos focus?
      • Key takeaways
      • Assessing the telco opportunity for nine A3 capabilities
    • Verizon case study
    • Details of vertical opportunities
    • Conclusion
    • Appendix 1 – full list of 200 use cases

Table of Figures

    • Figure 1: Nine types of A3 capabilities
    • Figure 2: Overview of nine types of A3 capabilities
    • Figure 3: Criteria for evaluation A3 use case feasibility
    • Figure 4: Feasibility of providing A3 products to enterprise verticals
    • Figure 5: Prioritisation matrix for telco A3 capabilities
    • Figure 6: Mapping applications against nine A3 capabilities
    • Figure 7: Examples of A3 deployment from Verizon’s portfolio
    • Figure 8: Telefonica Smart Notifications
    • Figure 9: Singtel’s M2M Video Solutions

Keywords: A3, Advertising, agriculture, AI, analytics, automation, CCTV, chatbot, construction, customer insights, Data analytics, data monetisation, enterprise solutions, finance, geolocation, Government, Healthcare, image recognition, immersive technologies, IoT, Machine Learning, manufacturing, niche analytics, raw data feeds, raw data triggers, real estate, real time analytics, remote control, remote monitoring, retail, sentiment analysis, speech recognition, telecom media technology, text analytics, transportation, Utilities, video analytics, Video surveillance, Virtual assistant

Companies & technologies covered: AT&T, Orange, Singtel M2M Video Solutions, Telefónica Smart Notifications, Verizon, Vodafone