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Tag: SMB

SMBs: How telcos should approach them

SMBs are embracing 5G, cloud, and automation but face hurdles such as security, integration complexity, and resource limitations. This report examines how telcos can meet SMBs’ demands for seamless, secure, and manageable solutions, positioning themselves as integral partners in SMBs’ digital transformation journey.

How telcos can succeed with SMBs

How telcos can win with SMBs: Strategies for success

The SMB market offers an attractive opportunity for telcos, but given historical difficulties in this space, what can telcos do now to be successful? This report explores key SMB product and channel strategies, as well as the supporting capabilities that telcos must invest in to win with SMBs.

Customer Experience 2.0: Hosted Unicomms for Business – a major opportunity (Cisco Presentation)

Customer Experience 2.0: Hosted Unicomms for Business, Presentation by Fabio Gori, Head, SP Marketing, EMEA, Cisco Systems. Sizing the opportunity of business communications in the cloud. Presented at EMEA Brainstorm, November 2011. (November 2011, Executive Briefing Service, Cloud & Enterprise ICT Stream) Understanding SMBs and enterprises’ needs