Tag: organisational structure

AI strategy: To centralise or not? (chart)

Though only a handful of telecoms operators, including Telefónica and Elisa, have an ambition to drive new revenue growth through development of their own IP in AI, all operators will need AI to permeate their internal processes to compete effectively in the long term – it is the next logical phase of cost efficiencies the industry has been pursuing over …

The ‘Agile Operator’: 5 Key Ways to Meet the Agility Challenge

The ‘Agile Operator’: 5 Key Ways to Meet the Agility Challenge

What is ‘agility’ and what makes it meaningful to operators? We explored the concept and characteristics of ‘operator agility’ through 29 interviews with telco senior executives, found three main barriers and five key opportunity areas, and identified some surprising and important conclusions about both what it means and the key steps needed to achieve it.

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