Though only a handful of telecoms operators, including Telefónica and Elisa, have an ambition to drive new revenue growth through development of their own IP in AI, all operators will need AI to permeate their internal processes to compete effectively in the long term – it is the next logical phase of cost efficiencies the industry has been pursuing over …
Tag: organisational structure
Our latest research shows that only one in five telco AI projects has made the leap from proof of concept (PoC) to live deployment. How can telcos improve the hit rate and achieve real performance improvements?
What is ‘agility’ and what makes it meaningful to operators? We explored the concept and characteristics of ‘operator agility’ through 29 interviews with telco senior executives, found three main barriers and five key opportunity areas, and identified some surprising and important conclusions about both what it means and the key steps needed to achieve it.