To achieve their net-zero targets, telcos must be proactive in finding mechanisms to embed sustainability in their decision-making. Singtel shows how this can be done through three initiatives focused on scenario planning, carbon accounting and disclosures.
Industry-leading telcos have captured much of the lower hanging fruit in their progress to net-zero and must now find the incremental gains. This requires integrating sustainability as a priority across all parts of the organisation. What actions and associated KPIs must individual business units within a telco take on to prioritise sustainability day-to-day?