
Enabling customer centricity in enterprise networks through NaaS
Analysing the relationship between NaaS implementation and customer success metrics in enterprise network services
Analysing the relationship between NaaS implementation and customer success metrics in enterprise network services
As telcos attempt to capture the B2B revenue opportunity, marketplace is rapidly becoming an industry buzzword. We explore the characteristics of a marketplace and the industries in which telcos have a genuine right-to-play
A successful smart city strategy is crucial in enabling cities to manage rising populations and compete for investment and talent at a national and global level. The challenge is getting the complex ecosystem of players and partners to work well. How can telcos position themselves as strategic partners in this transition, and help enable successful collaborative innovation?
The use of edge computing is accelerating rapidly in applications such as live streaming, drone management, and AR/VR. Developers, the key catalyst of growth, need infrastructure fast and certainty on pricing. Through seven case studies we outline why developers want from edge computing, and how telcos can support them.
Telcos can draw ten lessons around organisational structure, strategy and staying relevant with customers from AccorHotels’ rapid digital transformation. This is the second in our series of transformation case studies from outside the telecoms sector.