Network use metrics: Good versus easy and why it matters
Telcos and policymakers need new metrics to power evidence-based decisions. New tools and data sources can help build greater understanding and transparency in telecoms.
Telcos and policymakers need new metrics to power evidence-based decisions. New tools and data sources can help build greater understanding and transparency in telecoms.
Telecoms is too important to leave up to traditional fixed and mobile operators. Thanks to the “democratisation” of shared spectrum, virtualised networks, fibre and cloud – plus the demands of industry, government and local communities – a plethora of new service providers are emerging to fill the gaps. This report is intended as a “spotter’s guide” to the categories of network owners and operators.
How can multiple access technologies (4G, 5G, Wi-Fi, fixed line) be used together to deliver a resilient, optimised and consistent experience of network quality and coverage? An introduction to the landscape, opportunities and challenges in providing a single user experience across multiple networks.
What measures are telcos taking now to help their customers, and how should they start to re-think and re-plan future strategies in the course and aftermath of the Coronavirus pandemic? We look at impacts across the business and outline four longer-term scenarios for the industry.