SDN / NFV: Early Telco Leaders in the Enterprise Market

Introduction

This report builds on a number of previous analyses of the progress and impact of SDN (Software-Defined Networking) and NFV (Network Functions Virtualization), both in the enterprise market and in telecoms more generally. In particular, this briefing aims to explore in more detail the market potential and dynamics of two new SDN / NFV-based enterprise services that were discussed as part of an analysis of revenue opportunities presented by ‘telco cloud’ services.

These two services are ‘Network as a Service’ (NaaS) and ‘enterprise virtual CPE’ (vCPE). ‘Network as a Service’ refers to any service that enables enterprise customers to directly configure the parameters of their corporate network, including via a user-friendly portal or APIs. This particularly involves the facility to scale up or down the bandwidth available on network links – either on a near-real-time or scheduled basis – and to establish new network connections on demand, e.g. between business sites and / or data centers. Examples of NaaS include AT&T’s Network On Demand portfolio and Telstra’s PEN service, both of which are discussed further below.

‘Enterprise virtual CPE’, as the name suggests, involves virtualizing dedicated networking equipment sited traditionally at the enterprise premises, so as to offer equivalent functionality in the form of virtual network appliances in the cloud, delivered over COTS hardware. Virtual network functions (VNFs) offered in this form typically include routing, firewalls, VPN, WAN optimization, and others; and the benefit to telcos of offering vCPE is that it provides a platform to easily cross- and upsell additional functionality, particularly in the areas of application and network performance and security.

The abbreviation ‘vCPE’ is also used for consumer virtual CPE, which involves replacing complicated routers, TV set-top boxes and gateway equipment used in the home with simplified devices running equivalent functions from the cloud. For the purposes of this report, when we use the term ‘vCPE’, we refer to the enterprise version of the term, unless otherwise stated.

The reason why this report focuses on NaaS and vCPE is that more commercial services of these types have been launched or are planned than is the case with any other SDN / NFV-dependent enterprise service. Consequently, the business models are becoming more evident, and it is possible to make an assessment of the revenue potential of these services.

Our briefing ‘New Revenue Growth from Telco Cloud’ (published in April 2016) modeled the potential impact of SDN / NFV-based services on the revenues of a large illustrative telco with a significant presence in both fixed and mobile, and enterprise and consumer, segments in a developed market similar to the UK. This concluded that such a telco introducing all of the SDN / NFV services that are expected to become commercially mature over the period 2017 to 2021 could expect to generate a monthly revenue uplift of some X% (actual figures available in full report) by the end of 2021 compared with the base case of failing to launch any such service.

Including only revenues directly attributable to the new services (as opposed to ‘core revenues’ – e.g. from traditional voice and data services – that are boosted by reduced churn and net customer additions deriving from the new services), vCPE and NaaS represent the two largest sources of new revenue: Y and Z percentage points respectively out of the total X% net revenue increase deriving from SDN / NFV, as illustrated in Figure 1 (Figure not shown – actual figures available in full report).

Figure 1: Telco X – Net new revenue by service category (Dec 2021)

Figure not shown – available in full report

Source: STL Partners analysis

In terms of NaaS and vCPE specifically, the model assumes that Telco X will begin to roll out these services commercially in January and February 2017 respectively. This is a realistic timetable for some in our view, as several commercial NaaS and vCPE offerings have already been launched, and future launches have been announced, by telcos across North America, Europe and the Asia-Pacific region.

In the rest of this briefing, we will:

  • present the main current and planned NaaS and vCPE services
  • analyze the market opportunities and competitive threats they are responding to
  • analyze in more detail the different types and combinations of NaaS and vCPE offerings, and their business models
  • assess these services’ potential to grow telco revenues and market share
  • and review how these offerings fit within operators’ overall virtualization journeys.

We will conclude with an overall assessment of the prospects for NaaS and vCPE: the opportunities, and also the risks of inaction.

  • Executive Summary
  • Introduction
  • Current and planned NaaS and vCPE products
  • Opportunities and threats addressed by NaaS and vCPE
  • NaaS and vCPE: emerging offers and business models
  • Revenue growth potential of NaaS and vCPE
  • Relationship between SDN / NFV deployment strategy and operator type
  • Conclusion: NaaS and vCPE – a short-term window of opportunity to a long-term virtual future

 

  • Figure 1: Telco X – Net new revenue by service category (Dec 2021)
  • Figure 2: Leading current and planned commercial NaaS and vCPE services
  • Figure 3: Cumulative NaaS and vCPE launches, 2013-16
  • Figure 4: Verizon SD-WAN as part of Virtual Network Services vCPE offering
  • Figure 5: COLT’s cloud-native VPN and vCPE
  • Figure 6: Evolution of vCPE delivery modes
  • Figure 7: SD-WAN-like NaaS versus SD-WAN
  • Figure 8: Base case shows declining revenues
  • Figure 9: Telco X – Telco Cloud services increase monthly revenues by X% on the base case by Dec 2021
  • Figure 10: NaaS and vCPE deployments by operator type and overall SDN / NFV strategy
  • Figure 11: Progression from more to less hybrid deployment of NaaS and vCPE across the telco WAN

Telco NFV & SDN Deployment Strategies: Six Emerging Segments

Introduction

STL Partners’ previous NFV and SDN research

This report continues the analysis of three previous reports in exploring the NFV (Network Functions Virtualization) and SDN (Software Defined Networking) journeys of several major telcos worldwide, and adds insights from subsequent research and industry discussions.

The first two reports that STL Partners produced contained detailed discussion of the operators that have publicly engaged most comprehensively with NFV: Telefónica and AT&T.

Telefónica embarked on an ambitious virtualization program, dubbed ‘UNICA’, toward the start of 2014; but its progress during 2014 and 2015 was impeded by internal divisions, lack of leadership from top management, and disagreement over the fundamental technology roadmap. As a result, Telefónica has failed to put any VNFs (Virtualized Network Functions) into production; although it continues to be a major contributor to industry efforts to develop open NFV standards.

By contrast, AT&T’s virtualization program, the User-Defined Network Cloud (UDNC) – launched at the same time as Telefónica’s, in February 2014 – has already contributed to a substantial volume of live NFV deployments, including on-demand networking products for enterprise customers and virtual EPC (Enhanced Packet Core) supporting mobile data and connected car services. AT&T’s activities have been driven from board level, with a very focused vision of the overall transformation that is being attempted – organizational as much as technological – and the strategic objectives that underlie it: those of achieving the agility, scalability and cost efficiency required to compete with web-scale players in both enterprise and consumer markets.

The third report in the series – ‘7 NFV Hurdles: How DTAG, NTT, Verizon, Vodafone, Swisscom and Comcast have tackled them’  – extended the analysis to the SDN and NFV deployment efforts of several other major operators. The report arrived at a provisional model for the stages of the SDN / NFV transformation process, outlined in Figure 1 below.

Figure 1: The SDN-NFV Transformation Process

The transformation process outlined in the chart suggests that elaborating the overall SDN architecture should ideally precede the NFV process: logically if not always chronologically. This is because it is essential to have a vision of the ‘final’ destination, even if – or especially as – operators are navigating their way through a shifting myriad of technology choices, internal change programs, engagements with vendor and open-source ecosystems, priorities and opportunities for virtualization, legacy system migration models, and processes for service and business remodeling.

The focus of this report

This report re-examines some of the analysis undertaken on the players above, along with some additional players, to derive a more fine-grained understanding of the virtualization journeys of different types of telco.

We examine these journeys in relation to five dimensions and the analysis focuses on the choices operators have made in these areas, and how things have turned out so far. This, in turn, allows us to pinpoint six telco segments for SDN and NFV deployment.

There is no ‘one size fits all’ approach to SDN and NFV. However, because the operators we examine have a similar rationale for engaging in SDN- and NFV-led transformation and display sufficient commonality in their approach to deployment, STL Partners has been able to make three core best-practice implementation recommendations.

 

  • Executive summary
  • Contents
  • Introduction
  • STL Partners’ previous NFV and SDN research
  • The focus of this report
  • Virtualization journeys: 6 telco segments
  • The Story So Far: AT&T and Telefónica
  • ‘NFV Business Model Transformation Pioneers’: BT, China Mobile, NTT and Verizon
  • ‘Smart Piper Incumbent’: AT&T and Deutsche Telekom
  • ‘Fly Blind Incumbent’: Telefónica and Swisscom
  • ‘Agile Adopter’: Tele2
  • ‘Utilitarian adopters’: Vodafone and SingTel
  • ‘Cableco 2.0’: Comcast and Liberty Global
  • Conclusion and Best Practice Recommendations

7 NFV Hurdles: How DTAG, NTT, Verizon, Vodafone, Swisscom and Comcast Have Tackled Them

Introduction

This report is one of a series analyzing the progress made by leading operators in the application of NFV and SDN, and the lessons learned so far. The two most recent reports, AT&T: Fast Pivot to the NFV Future and Telefónica’s NFV: An Empire Divided? provided insights into those companies’ successes and challenges in this regard. These reports also build on the insights from our Telco 2.0 Transformation and Enterprise Cloud and ICT Research Streams.

No other Tier One operator has committed itself publicly to ambitious virtualization targets along the lines of Telefónica or AT&T. However, this does not mean that operators are not planning, or indeed have not already embarked on, similar transformation programs, with virtualization thus far proceeding mainly on an element-by-element and service-by-service basis. The migration to increasingly software-defined networks (SDNs) and the implementation of network functions virtualization (NFV) are now an unavoidable direction of the road ahead; and no operator that seriously intends to survive in the long term is not already drawing up a roadmap.

This report examines some of the potential road blocks in the way of NFV, which account in part for the caution displayed by other big operators about embarking on major virtualization programs and broadcasting what they are doing. These questions are discussed in relation to Deutsche Telekom, NTT, Verizon, Vodafone, Swisscom, and Comcast, and how those operators have addressed some of the challenges.

Our next report will bring together high level recommendations for operators based on these and other analyses, to outline a roadmap for best practice in this particular aspect of the transformation of the telecoms industry to new business models.

What’s holding back NFV?

1. Operators have been laying the SDN foundations

One of the reasons why no other Tier One operator is emulating either Telefónica’s or AT&T’s approach is that many operators have been taking their time to elaborate and implement their overall SDN, NFV and cloud strategies. Many potential and actual approaches to the dual challenge of SDN and NFV exist, depending on the overall strategic objectives. The approach favored by some of the operators reviewed here has been to elaborate the SDN framework as a precursor to virtualizing particular network functions – although there are different paths that can be followed in working through the technological challenges; and in practice, the roadmap is never fully plotted out until the twists and turns of the journey have been charted.

The logical reason why SDN has been seen by many as a preliminary to NFV is that, put briefly, SDN offers more flexible and efficient ways to design, test, build and operate IP networks. It does this by separating out the intelligence about how the network operates, and how traffic flows, from the networking device, and placing it in a single controller with a perspective of the entire network. Taking the ‘intelligence’ out of many individual components also means that it is possible to build and buy those components for less, thus reducing some costs in the network.

Like SDN, NFV splits the control functions from the data forwarding functions. However, while SDN typically does this for the switches making up a local-area network, for example in a data center, NFV focuses specifically on wide-area network functions like routing, firewalls, load balancing, CPE, etc. Both SDN and NFV aim to leverage developments in Common Off The Shelf (COTS) hardware, such as generic server platforms utilizing multi-core CPUs, or merchant switch systems-on-chips, which are used to host and deliver those functions as Virtual Network Functions (VNFs).

Figure 1: Moving to SDN sets the scene for NFV

Source: STL Partners

SDN can consequently be viewed a prerequisite for NFV: enabling virtualized network functions (VNFs) to be deployed in the most effective and resource-efficient way as part of an overall network management framework in which infrastructure and computing resources are allocated dynamically to support fluctuating service usage and network demand.

A perhaps more fundamental – even ‘existential’ – reason why SDN can be seen as ‘coming before’ NFV is that the SDN framework defines what the communications network actually is in the new software-centric and IP-centric universe. Once network functionality is stripped out of the dedicated hardware that has traditionally run it and is pushed out into the cloud in the form of virtualized functions, then the telecoms network itself has in effect become merely a virtual network that anyone can in theory replicate with relative ease. SDN is the glue that binds all of the distributed, cloud-based functionality together and makes it operate as (if it were) a traditional telecoms network: delivering equivalent and ultimately superior levels of performance to networks running on dedicated hardware.

SDN is, then, in both senses – operational and existential – what enables operators to remain in control of the new virtualized networks. Operators have therefore been understandably cautious about embarking on NFV before their SDN frameworks are in place. And this process is being protracted still further because the industry in general has still not reached agreement on open SDN and NFV standards.

 

  • Executive Summary
  • Introduction
  • What’s holding back NFV?
  • 1. Operators have been laying the SDN foundations
  • 2. Operators have started from the enterprise and the cloud
  • 3. Operators are having to negotiate fundamental architectural issues as they go along
  • 4. OSS / BSS evolution and integration: Swisscom and Comcast
  • 5. Security
  • 6. Limited-scope NFV
  • 7. Skill sets and culture change
  • 2015: the year the foundations of NFV were laid?

 

  • Figure 1: Moving to SDN sets the scene for NFV
  • Figure 2: The new network is built out of the cloud-based SDN
  • Figure 3: Multi-vendor VNF integration process for Vodafone Italy’s VoLTE deployment
  • Figure 4: Collapsing classic BSS / OSS hierarchies through SDN and NFV
  • Figure 5: Re-engineering the cable network
  • Figure 6: The Emerging SDN-NFV Transformation Process