Tag: Customer Experience 2.0

APAC Nov/Dec 2011 Brainstorm – Customer Experience 2.0

Customer Experience 2.0. Presentations on measuring and improving customer experience from Mohd Khairil Kevin, Partner & SEA Telco Lead, Bain & Company and understanding how companies use customer data today and the role of Telcos by Phil Laidler, Director, STL Partners / Telco 2.0 at the New Digital Economics & CSG APAC Executive Forum in November/December 2011.
Customer Experience 2.0: STL Partners

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