The state of telco transformation
Nine change stakeholders describe their experience of telco transformation, providing insights on the change process and learnings for others that are remodelling their organisations for the future.
Tag: change
Five telcos changing culture: Lessons from neuroscience
Many telcos are trying to change, to become more agile and move from infrastructure- to software-led business models. But change is hard, especially because to be successful they need to adapt their culture and employee skill-sets which is a notoriously difficult task. In our latest report we analyse change strategies used by AT&T, Telkom Indonesia, and three other telcos in the context of insights from neuroscience, and show that change is possible with the right strategy and leadership.