Network-as-a-service: APIs, AI and the open cloud
NaaS is a major new opportunity enabled by telco cloud. But what is it? How can it be delivered and monetised? And how might it drive transformation across the whole industry?
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Customer Experience 2.0: Delivering the Product Experience (Tribold Presentation)
Customer Experience: Delivering the Product Experience. Tribold VP Ernest Margitta presents a case study of how to defeat “product and service management chaos” at Sky TV. Presentation from EMEA Brainstorm, November 2011 The product defines the experience