app stores Archives

Customer Experience 2.0: Orange Device Experiences (Orange Presentation)

Customer Experience: Orange Devices Experience. Yves Maitre, SVP Mobile Multimedia & Devices, on evolving from the walled garden to the app store to the “digital coach”. Presentation from EMEA Brainstorm, November 2011.
Orange devices, 1995-2011

Executive Briefing Service — November 2011

Full Article – Vodafone 360 on Android, iTunes: Now Getting it Right?

Vodafone 360 was meant to be a new, social-network centred approach to managing the customer interface. Unfortunately, it was also bug-ridden and dogged by a lack of clarity of purpose. Now, its availability on Android Market and iTunes may create a strategic opportunity for Vodafone to access more customers. (August 2010)

Executive Briefing Service — August 2010

Tag Archives: app stores

Customer Experience 2.0: Orange Device Experiences (Orange Presentation)

Full Article – Vodafone 360 on Android, iTunes: Now Getting it Right?

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