Research

Defining the future telco — and what it means for operators and their partners


The Telco Cloud Operator Profiles

The Telco Cloud Operator Profiles present the network virtualisation strategies of selected operators. Their aim is to provide a picture in ‘plain English’ of these companies’ progress in their virtualisation journeys.

Will-web-3.0-change-the-role-of-telcos-stl-partners

Will web 3.0 change the role of telcos?

In recent years, the web 3.0 movement, which seeks to fundamentally change the economics of the Internet, has gained significant momentum. For many telcos, the disruption caused by a shift to web 3.0 could open up opportunities to rebuild relevance and revenues in the consumer market.

Beating-the-crash-Part-1-Whats-coming-stl-partners

Beating the crash: What’s coming?

There are troubling signals in the business environment. Consumer confidence is at an all-time low due to inflation, conflict, Covid and climate change. What are the consequences for telecoms, and what should telcos, vendors, policymakers and others in the ecosystem do?

In the first of two reports we examine the macro forces and outline three key steps to reshape priorities and the strategy agenda.

Enterprise Wi-Fi 6 6E 7

Enterprise Wi-Fi 6/7 is here to stay: 5G is not enough

Wi-Fi will retain its preeminent position for enterprise in-building connectivity, despite hype about 5G. New Wi-Fi 6/6E/7 generations are game-changers that entrench and extend its role and utility in verticals, especially with 6GHz spectrum. Telcos and policymakers should broaden their vision towards “network diversity” rather than solely focusing on 5G.

6G: Hype versus reality

There is a proliferation of reports on the potential technologies and use cases that will be part of the 6G roll-out, but little distinction between what’s real and what’s hype. We identify what 6G is most likely to emerge by 2030, and what telcos and vendors should prioritise now.

Four goals for the data-driven telco

Truly data-driven organisations excel at understanding their customers, driving new revenues, and evolving their business models. In order to achieve these benefits, telcos will need to create more useable data sets, accessible to all across the organisation – and to external partners in the future. What practical steps should they take to get there?

how can telco brands be loved

How can telcos be loved?

Loved brands have a range of advantages over other businesses, which over time creates significant commercial benefits.

Simon Best, experienced telco marketing strategist, gives us his take on how telcos can achieve this goal — and which telcos are achieving it.

Why CFOs must drive telecoms business model change

Since we first published this report in 2019, telcos have made significant investments in 5G, but value continues to shift towards service differentiators. Transformation remains at the heart of most telecoms operators’ strategies but change has been painfully slow. This report explains why agility and innovation – the goals of transformation – will remain elusive until CFOs adopt new resource allocation models at their organisations.

The-future-physical-retail-compressed

The future of physical retail

Physical retail was under pressure which COVID-19 exacerbated. However, it is not just a matter of decline: telcos are finding new models of hybrid retail that create new solutions that their customers need and embody the Coordination Age.

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