Telcos in health webinar

10 case studies show how to crack the healthcare opportunity

First broadcast: 26 November 2019

In this webinar Amy Cameron and Yesmean Luk looked at the opportunities for telcos in health.

As a growing industry, with a national focus and significant digitisation challenges, healthcare is an attractive vertical for telcos seeking to build new revenues beyond core communications services. But it is also notoriously slow to change and carries a high reputational risk if anything goes wrong.

Through ten case studies on telco plays in healthcare – including both successes and failures – they outlined the key considerations and potential strategies for telcos targeting the healthcare opportunity.


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Our presenters


Amy Cameron, Senior Analyst, STL Partners

Amy has worked on projects including how telcos should approach new technologies like AI and blockchain and adjacent verticals like healthcare. Before joining STL in 2017, Amy was Head of ICT Research at BMI Research, as well as the lead analyst covering telecoms markets in the Middle East and Africa. Amy speaks fluent French and intermediate level Mandarin and holds an MSc in Chinese Politics from the School of Oriental and African Studies.

Yesmean Luk, Consultant, STL Partners

Yesmean is experienced in consulting assignments on NFV/SDN implementation and the Internet of Things. Before joining STL, she worked as a consultant at Deloitte and a business analyst at IBM. Yesmean holds a Global MSc in Management from the London School of Economics, specialising in strategy and international business, and a BSc (Hons) in Economics and Econometrics from the University of Kent.

Recent healthcare research to complement the webinar

May 2019

Telcos in healthcare: Winning in a long game, Babylon, and the impact of 5G

Insights on the role for telcos in healthcare, the main lessons learned to date, and the impact of 5G on healthcare and telcos within it. From the TELUS Carrier Health Summit, Toronto, May 2019.

Read more

October 2019

Telcos in health – Part 2: How to crack the healthcare opportunity

We look at nine telcos’ approaches to the healthcare market to identify keys areas of opportunity and lessons on what it takes to succeed.

Read more

January 2019

Telcos in health – Part 1: Where is the opportunity?

We look at overarching trends in digital health and how telcos, global internet players, and health focused software and hardware vendors are positioning themselves to address the needs of resource-strained healthcare providers.

Read more