Microsoft, Affirmed and Metaswitch: What does it mean for telecoms?
Our in-depth analysis of Microsoft’s play in the telecoms market, why it acquired Affirmed Networks and Metaswitch, and what telcos should do about it.
Our in-depth analysis of Microsoft’s play in the telecoms market, why it acquired Affirmed Networks and Metaswitch, and what telcos should do about it.

As edge and 5G investments accelerate, operators search for the business case for these new technologies. In this report, we highlight the enterprise opportunity for operators in combining private 5G and edge, to deliver innovative and holistic solutions to enterprise customers.
Singtel’s data analytics business, DataSpark, has achieved some impressive results, but scaling is hard. Its path highlights lessons on dealing with the challenges facing all telcos building new businesses, e.g. how to govern and manage relationships with the broader organisation, measuring success, and finding the right skills and partners.
Edge computing offers an opportunity for operators to grow their B2B businesses. This report outlines five types of B2B edge services that telcos can offer, and the key considerations to ensure success.
AI, coupled with a data-centric approach and automation, looks like it is starting to pay back the operators who have led in this field. Where can industry leaders go next, and what are the key lessons for others on how to ‘jump the curve’?
Our detailed analysis of the consumer markets in the UK and Brazil shows some common trends and highlights important differences. Beyond the triple play, innovation is sparse, particularly in the UK. So what can telcos do to grow?